Bikram Tamang
Bakery And Pastry Chef (Training Specialist)
Dubai
Summary
Dedicated in food industries professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bakery or pastry chef position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Bakery and Pastry Training Specialist
Majid Al Futtaim Carrefour Hypermarket
Dubai
07.2011 - Current
- Provide training both class based and on job training on how to produce bakery and pastry items.
- Developing bakery and pastry module content and materials to facilitate for training session.
- New product development with costing and selling price.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Carried out day-to-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created plans and communicated deadlines to complete projects on time.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Key Account Executive Bakery/Technical Support Executive
Truebell Marketing and Trading LLC
Sharjah
04.2008 - 07.2011
- Conducting demonstration on bakery and pastry items across UAE and other gulf countries.
- Meeting clients and demonstrating company bakery and pastry products.
- Upsold products and services to increase company revenue beyond targets.
- Retained existing clients and developed new accounts by extending high quality and efficient support service.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Followed up with clients to verify optimal customer satisfaction following technical support engagement and problem resolution.
- Maintaining day to day sales operation.
- Process and report on stock availability.
- Building and maintaining and relationship with customer by providing maximum technical support both bakery and party production
- To create new clients and developing new opportunities.
Bakery Chef
La Digue Island Lodge
La Digue
12.2005 - 07.2007
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Complied with health and safety codes to protect staff and customers.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Cleaned and maintained kitchen equipment and oven.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
- To control day-to day- operation efficiently and professionally at all times, with maximum of sales and minimum of waste.
- Managed inventory, labor, expenses and other operational processes.
- Conducted employee evaluations, assessing strengths and reassigning accordingly.
- Resolved customer concerns with positive approach and constructive strategies.
- Established merchandising, sales and profit objectives to drive business success.
Bakery Supervisor
Spinneys
Dubai
05.1999 - 12.2005
- Highlighting POS (product on sales ) to achieve more sales.
- Keeping records of purchased ingredients by stock rotation (FIFO)
- To satisfy customer needs by selling finished product with freshness and quality.
- Performed opening and closing duties for department.
- Producing breads like German, French, European, Asian and Arabic Breads with brand like Komplet, Puratos, Ireks, Iffco, Bakel, Pristine, Schapfen Muhle and Backaldrin.
- Producing and decorating regular cakes, birthday cakes, celebration cakes and novelty cakes.
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
- Established proper procedures for waste management, sanitation, food handling and safety.
- Greeted customers, answered questions and provided great customer experiences
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing
- Oversaw bakery department, supervised staff and delegated daily tasks
- Maintained inventory control and ordered supplies on monthly basis
- Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work
- Received, logged and inspected shipments for quality and accuracy
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times
- Maintained and controlled inventory of baked goods
- Managed all baking operations professionally and handled all problems confidently
- Guaranteed all baked goods were cooked according to customers tastes and needs
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales
- Established performance goals and empowered bakers to exceed targets
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels
- Maintained cleanliness and hygiene in bakery premises
- Performed opening and closing duties for department
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items
- Established proper procedures for waste management, sanitation, food handling and safety
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection
Education
Bachelor of Commerce - Bachelor of Commerce
Himalayan University Itanagar, Arunachal Pradesh
INDIA 06.2014 - 05.2016
Skills
Team training and development
Timeline
Bachelor of Commerce - Bachelor of Commerce
Himalayan University Itanagar, Arunachal Pradesh
06.2014 - 05.2016
Bakery and Pastry Training Specialist
Majid Al Futtaim Carrefour Hypermarket
07.2011 - Current
Key Account Executive Bakery/Technical Support Executive
Truebell Marketing and Trading LLC
04.2008 - 07.2011
Bakery Chef
La Digue Island Lodge
12.2005 - 07.2007
Bakery Supervisor
Spinneys
05.1999 - 12.2005
Accomplishments
- Supervised team and staff members.
Affiliations
- International Association of Administrative Professionals
Listening Music
-Music makes person happier
-Music enhances running performance
-Music lowers stress and improves health
-Music helps sleep better
Listening Music
-Music makes person happier
-Music enhances running performance
-Music lowers stress and improves health
-Music helps sleep better
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