Bilal Afzal

I have been working with more than 110 Influencer across the world, which mainly includes Instagram and TikTok.I work with agencies where I train and manage the influencers and tiktokers, where I provide them guidance on content and live sessions. Major Part as a freelancer is to research and identify key influencers within designated verticals (YouTube, Instagram, Twitter, Telegram, Bigo, Jaco and Tiktok. Another Aspect of Freelancer is to arrange promotions for your creators and influencers where i get them paid and batar deal for promotion from brands. Monitor social media trends and influencer activity for creative opportunities.

• Generated reports, set targets, introduced geo-fencing, promoted products, increased sales, resolved client issues, conducted market research, and developed detailed business plans to drive changes and increase customer satisfaction. Manage Marketing Plans and Social Media Plans.

• The role of the Senior Manager at Talabat Food Tech in Dubai involves primarily handling Key Accounts and implementing Influence Marketing campaigns. The role involves developing strategies to increase sales, visibility, and average order values. The manager collaborates with vendors and partners to develop demand forecasts and assists senior management in making sales strategies. The manager has experience in multitasking, problem-solving, leadership, time management, and working under pressure. They have also managed account managers, negotiated pricing, and developed a customer loyalty program.

• Coordinated event planning, execution, corporate strategy, paid and bater deals, logistics, travel plans, Platinum list, and negotiated deals with sponsors, tech riders of celebrities. Manage Celebrates when in town for shows and arrange travel orders and plans.

As a senior Escalation and Compliance Office representative, I handle escalated calls from irate customers, ensuring daily targets are met, and handling red flagged cases. I attend daily huddles for compliance and CCO issues and present to the Head of Dep. I create a wow factor for customers by ensuring 100% satisfaction. I work on projects with the CRM Team and departments to reduce workload. I contact VVIPs and Royal Family Members for urgent requirements and collaborate with the Group Customer Experience Team to resolve customer concerns. I achieve monthly S2S targets and provide better rates for DAC and BALCON. I also Manage consultants and representatives, coordinate with teams to handle RNR for Emirates NBD bank.

The Marketing Coordinator at Cell2All U.A.E DAFZA handled marketing and events strategy, managing conferences, and building international marketing strategies. They sold smartphones and conducted market research. They managed media partnerships, maintained high-quality customer care, attended trade exhibitions, and led marketing initiatives. They also improved operational systems and worked closely with Regional Sales Managers.