Bilal Ahmed

• Developed large kitchen staff through training, disciplinary action, and performance reviews.
• Contributed to menu innovation and brand satisfaction
• Managing the F&B unit of the corporation and making sure business is profitable .
• Heading the R&D kitchen and developing recipes for new products

• Recruited and hired employees to build effective culinary team for annual revenue-producing restaurant.
• Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
• Developed new culinary programs that increased customer satisfaction and operational excellence levels.
• Oversaw demand planning, purchasing, and logistics.

• Recruited and trained high-performing team members to deliver faultless customer care
• Managed payroll, daily deposits, and cost controls.
• Monitored line work processes to ensure consistency in quality, quantity and presentation.
• Developed recipes and menus by applying understanding of market demand and culinary trends.

•Collected data for existing client hardware, software, networking, or key business & processed in Excel to inform implementation of radio frequency identification device (RFID) technology

•Select appropriate radio frequency identification device (RFID) tags and determine placement location for them.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Managed returns, exchanges and refunds in accordance with store policy.
• Worked to build relationships with customers and built potential for additional sales.