Summary
Overview
Work History
Education
Skills
Timeline
Generic
BILAL AL-ESSA

BILAL AL-ESSA

Digital Transformation Director || Chief Enterprise Architect || Strategy & Transformation Advisor
Dubai

Summary

A seasoned digital transformation consultant with over 15 years of diverse expertise in Digital Transformation, Enterprise Architecture, Business Process Reengineering, and Organizational Change Management. With a proven track record in leadership roles, I have consistently driven innovative strategies to enhance business performance across multiple industries such as the Public Sector, Banking & Financial Services, Insurance, Health, Education, Manufacturing and Telecommunications. Throughout my career, I have excelled in developing and implementing digital strategies, steering transformative initiatives, and crafting comprehensive digital adoption roadmaps that drive accelerated business growth and operational efficiency. My distinctive strength lies in aligning business priorities with technology capabilities, ensuring seamless integration that maximizes organizational potential. As a Senior Client Engagement Manager (Presales & Delivery), I oversee the reshaping of digital landscapes, spearheading digital strategy offerings, and driving client-focused initiatives in Enterprise Architecture, Data & AI, and IoT. With a proven track record in driving sales and specializing in digital transformation within regulated sectors, I lead the strategic direction of digital offerings, aligning them with client requirements and industry trends. I foster large-scale client engagements, building and maintaining strong relationships with C-Level executives and key stakeholders across the GCC. My career is marked by my ability to act as a trusted digital transformation advisor, delivering high-value services rooted in expertise and industry best practices. Fluent in English and Arabic, I am adept at driving strategic client engagements in a different levels and nurturing collaborations to deliver innovative solutions ensuring alignment and support for transformative initiatives and working closely with partners to deliver comprehensive solutions. [Job Title] utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Digital Transformation Director

Sharjah Customs
  • Established and operated Sharjah Customs Digital Transformation Office
  • Overseeing and leading transformation initiatives with budget of +50M AED
  • Provided guidance on customs modernization, technology reforms, ERP integration, and data governance.

Chief Enterprise Architect

Department of Municipalities and Transportation (DMT)
  • Established and operated DMT Enterprise Architecture Office, aligning technology strategies with business goals
  • Developed, documented, and communicated strategic vision for adoption of emerging technologies aligning with organizational goals.
  • Employed Software-as-a-Service (SaaS) and Platform-as-a-Service ( PaaS) products to reduce initial outlay in systems purchasing 45%

Digital Transformation Consulting Director

DELTA Digital Consulting
1 2023 - Current
  • Develop and implement enterprise-wide digital transformation strategies aligned with business goals and IT architecture
  • Provide guidance on leveraging technology to drive innovation and competitive advantage.

Digital Transformation Lead Consultant

DEVOTEAM
01.2022 - 01.2023
  • Develop and execute digital transformation strategies tailored to clients' specific needs and objectives
  • Provide expert guidance and advisory services to clients on digital transformation initiatives, leveraging industry best practices and innovative solutions.

Digital Transformation & Consulting Director

FITS Consulting
01.2020 - 01.2022
  • Develop and maintain enterprise architecture (EA) strategies aligned with business goals and objectives
  • Establish and enforce architecture governance processes to ensure alignment with organizational standards and principles.

Digital Transformation Senior Manager

ADXP Consultancy
01.2018 - 01.2020
  • Cultivate and maintain relationships with senior client executives, serving as a trusted advisor on digital transformation initiatives
  • Lead client engagements, driving discussions on digital strategy, transformation roadmaps, and technology adoption.

Digital Transformation Manager

TRIANZ ME
01.2014 - 01.2018
  • Reported to Digital Practices Head at Trianz ME, overseeing 15+ resources in onsite and offshore teams, following an Agile approach
  • Lead business analysis activities, including stakeholder interviews, workshops, and requirements gathering sessions.

Senior Software Developer - Middleware Integration Team Leader

Specialized Technical Services (STS)
01.2009 - 01.2014
  • Led a team in developing and delivering complex solutions, managing the process from requirements analysis to systems, application, and process design specification
  • Designed, coded, analyzed, evaluated, tested, debugged, documented, and implemented intricate software applications.

Microsoft .Net Software Engineer

Monsters IT Consultancy
01.2008 - 01.2009
  • Designed, implemented, and integrated distributed object-oriented web applications
  • Participated in the overall architectural design
  • Requirements and interface design for the client frontend and back-end systems.

Microsoft .Net Software Engineer

Progress Soft
01.2007 - 01.2008
  • Implement and support developed solutions at client sites using C#
  • Analyses and develop web applications using ASP.Net & framework 2.0 platform
  • Design & develop database management systems on MS-SQL, Oracle db.

Education

Bachelor of Science - Software Engineering

AHU University
Jordan
04.2004 - 04.2008

Skills

Strategic Leadership

Timeline

Digital Transformation Lead Consultant

DEVOTEAM
01.2022 - 01.2023

Digital Transformation & Consulting Director

FITS Consulting
01.2020 - 01.2022

Digital Transformation Senior Manager

ADXP Consultancy
01.2018 - 01.2020

Digital Transformation Manager

TRIANZ ME
01.2014 - 01.2018

Senior Software Developer - Middleware Integration Team Leader

Specialized Technical Services (STS)
01.2009 - 01.2014

Microsoft .Net Software Engineer

Monsters IT Consultancy
01.2008 - 01.2009

Microsoft .Net Software Engineer

Progress Soft
01.2007 - 01.2008

Bachelor of Science - Software Engineering

AHU University
04.2004 - 04.2008

Digital Transformation Director

Sharjah Customs

Chief Enterprise Architect

Department of Municipalities and Transportation (DMT)

Digital Transformation Consulting Director

DELTA Digital Consulting
1 2023 - Current
BILAL AL-ESSADigital Transformation Director || Chief Enterprise Architect || Strategy & Transformation Advisor