Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Hi, I’m

Bilal Hussain

Graphic Designer, Digital Marketer, Virtual Assistant,
Alain,Abu Dhabi

Timeline

Graphic Designer

Freelacer
01.2017 - Current

Digital Marketing Specialist

Website Development and Design
01.2017 - Current

Customer Service Representative

Business Solutions Partners
07.2014 - Current

MC High School Punjab

High School Diploma
02.1997 - 03.2009

Work History

Freelacer
Alain, Abu Dhabi

Graphic Designer
01.2017 - Current

Job overview

  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Completed final touches for projects such as images sizes and font selection.
  • Enhanced brand visibility by designing innovative marketing materials.
  • Created engaging social media content, boosting online interaction.
  • Optimized website graphics for faster loading times, improving user experience.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.

Website Development and Design
Alain, Abu Dhabi

Digital Marketing Specialist
01.2017 - Current

Job overview

  • Implemented new strategies to improve click-through rates and conversion.
  • Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
  • Strengthened online presence by creating engaging social media content and managing multiple platforms.
  • Enhanced user experience on the company website through strategic design updates and content improvements.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
  • Optimized company website to improve engine ranking, user experiences and conversion rates.

Business Solutions Partners
Alain, Abu Dhabi

Customer Service Representative
07.2014 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.

Overview

10
years of professional experience
12
years of post-secondary education

Education

MC High School Punjab
Babu Sabo Band Road Lahore

High School Diploma
02.1997 - 03.2009

Skills

  • Report Creation
  • Active Listening
  • Microsoft Excel
  • Microsoft Word
  • Account Management
  • Customer Relations
  • Order Fulfillment
  • Sales Expertise
  • Shipping Procedures Understanding
  • Problem-Solving Ability
  • Order Processing
  • Technical Support
  • Brand Representation
  • Store Maintenance
  • Document Control
  • Promotional Support
  • Product Promotion
  • Customer Service
  • Typing Proficiency
  • Lead Generation
  • Refund Processing
  • Process Optimization
  • Customer Consulting
  • Documentation

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work Preference

Work Type

Full TimePart TimeGig Work

Work Location

Remote

Important To Me

Flexible work hoursCareer advancementWork-life balance
Bilal HussainGraphic Designer, Digital Marketer, Virtual Assistant,