Muhammad Mustafa
Abu Dhabi,+971
Summary
Dedicated and detail-oriented professional with extensive experience in hotel equipment maintenance and room cleaning proficiency. Adept at using basic repair tools, manual lifting techniques, and cleaning chemicals to ensure guest satisfaction. Demonstrates patience, composure, and professional etiquette in all interactions. Committed to maintaining high standards of cleanliness and efficiency while retrieving lost items and ensuring guest satisfaction. Career goal: To leverage skills in a dynamic hospitality environment to enhance guest experiences and operational excellence.
Overview
3
3
years of professional experience
2010
2010
years of post-secondary education
Work History
Hotel Bell boy
Western Hotel Ghayathi
Abu Dhabi, UAE
01.2022 - Current
- Executed valet parking services smoothly, maximized convenience for guests.
- Coordinated with front office staff by assisting in daily tasks, ensured streamlined operations.
- Facilitated seamless communication, acted as liaison between guests and staff.
- Utilised knowledge of local attractions and facilities to improve guest experience.
- Ensured smooth operations by managing luggage transfer efficiently.
- Arranged transport on request to ensure timely arrivals and departures.
- Improved hotel reputation with impeccable customer service skills.
- Delivered prompt room service for exceptional guest comfort.
Education
Secondary school certificate - High School
Government High School Bicket Gunj Mardan
Pakistan /2004 - 07.2009
Skills
- Basic repair tools usage
- Manual lifting techniques
- Patience and composure
- Lost item retrieval
- Use of cleaning chemicals
- Professional etiquette
- Guest satisfaction assurance
- Room cleaning proficiency
- Hotel equipment maintenance
Languages
English
Intermediate
Urdu
Fluent
Poshto
Native
Affiliations
- Decoration and creativity
References
References available upon request.
Timeline
Hotel Bell boy
Western Hotel Ghayathi
01.2022 - Current
Secondary school certificate - High School
Government High School Bicket Gunj Mardan
/2004 - 07.2009
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