Bilal Raza
Dubai
Summary
Dedicated hotelier with a passion for providing excellent service. Experienced in assisting guests and handling luggage efficiently. Eager to contribute to a welcoming atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Rotana Hotels
09.2022 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Bell Attendant
Tulip Hotel Jhelum Pakistan
11.2019 - 01.2022
- Contributed to hotel safety standards by reporting any suspicious activity or security concerns to management immediately.
- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.
- Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.
Sales Man
Standard Medical Store Jhelum
05.2016 - 09.2019
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Education
Associate of Science - Computer And Information Sciences
Fazaia Inter Collage Kohat Pakistan
Inter Collage Kohat Pakistan08.2013
Skills
- Computer Operation
- Guest Relations
- Driving
- Opera Software
Certification
Awarded Best Employee of the Year at Arabian Park Hotel for [2023]
Languages
English
Advanced (C1)
Additional Information
Reference Details
ChndraMohan Kumar (Charlie)
Chandramohan.singh@rotana.com
0568860358
Timeline
Housekeeping Room Attendant
Rotana Hotels
09.2022 - Current
Bell Attendant
Tulip Hotel Jhelum Pakistan
11.2019 - 01.2022
Sales Man
Standard Medical Store Jhelum
05.2016 - 09.2019
Associate of Science - Computer And Information Sciences
Fazaia Inter Collage Kohat Pakistan
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