Bilal Ahmed Akhtar
Dubai,United Arab Emirates
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Real Estate Agent
Zain Real Estate
Lahore, Pakistan
12.2021 - 09.2022
- Maintained connections with clients to encourage repeat business and referrals.
- Collected fees and documented payment processes for property transactions.
- Advertised client properties through websites, social media and real estate guides.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Negotiated, facilitated and managed real estate transactions.
General Banking Officer
Askari Bank Ltd
Lahore, Pakistan
10.2013 - 12.2020
- Supervised branch operations and made continuous improvements in each area.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
Accounts Assistant
CoderFeast
Lahore, Pakistan
01.2011 - 09.2014
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Organized data into multiple spreadsheets to streamline data.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Data Entry Operator
eZam Technologies
Lahore, Pakistan
01.2007 - 01.2010
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted and checked input data against original documents.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Computer Operator
Pervez Sons
Lahore, Pakistan
01.2005 - 12.2006
- Generated reports covering details about data, system operation and error monitoring.
- Processed requests for service from internal and external customers.
- Maintained spreadsheets of data across multiple systems.
- Input data sets into databases, verifying storage of processed information.
Cashier
Zari & Meri Store
Lahore, Pakistan
01.2002 - 12.2004
- Helped customers complete purchases, locate items and join reward programs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Created price tags and merchandise signs.
- Processed customer refunds and exchanges according to established guidelines.
Education
MBA - Business Administration
John Vianney Institute For Management & Developme
Lahore 01.2000 - 12.2001
Bachelor of Science - Computer And Information Sciences
Punjab Institute Of Computer Sciences
Lahore 01.1997 - 12.1999
Skills
Real estate development
Strong organizational skills
Administration strength
Sales proficiency
Customer assistance
Till counting
Customer Relations
Records management
Administrative support
Office administration
Microsoft Office proficiency
Data collection and reporting
Timeline
Real Estate Agent
Zain Real Estate
12.2021 - 09.2022
General Banking Officer
Askari Bank Ltd
10.2013 - 12.2020
Accounts Assistant
CoderFeast
01.2011 - 09.2014
Data Entry Operator
eZam Technologies
01.2007 - 01.2010
Computer Operator
Pervez Sons
01.2005 - 12.2006
Cashier
Zari & Meri Store
01.2002 - 12.2004
MBA - Business Administration
John Vianney Institute For Management & Developme
01.2000 - 12.2001
Bachelor of Science - Computer And Information Sciences
Punjab Institute Of Computer Sciences
01.1997 - 12.1999