BILAL KHAN EXECUTIVE ASSISTANT

• Managing All the 8 Companies owned by MD
• Managed the MD's calendar, travel arrangements, and correspondence, ensuring efficient time management and a seamless flow of information.
• Prioritized and delegated tasks to the administrative team, optimizing workload, and consistently meeting project deadlines.
  • Coordinated the launch of a new client presentation, managing logistics, communication, and content creation, resulting in a successful outcome.
  • Maintained confidential files and information, demonstrating discretion and professionalism in high-pressure situations.
  • Proactively researched industry trends and competitor analysis, providing critical data to the MD for informed decision-making.
  • Led the planning and execution of the new office of 12,000 sqft from start to end.
  • Established and implemented new procedures for Sales, increasing efficiency.
  • Delegated tasks effectively to optimize team performance and meet deadlines.
  • Mentored junior colleagues on sales and interpersonal skills, fostering professional development.
  • Conducted in-depth research on different countries' immigration processes, analyzed data, and presented findings to inform decision-making for the MD.
  • Cultivated strong relationships with internal and external stakeholders, ensuring effective communication and collaboration.
  • Identified and proactively resolved potential issues before they impacted operations.
  • Adapted to changing priorities and deadlines with minimal disruption.
  • Maintained a calm and professional demeanor under pressure, ensuring effective execution during critical situations.

• Conducting student orientation and reflection programs
• Counseling parents in regards to their child’s career prospects
• Conducting regular feedback and discussion sessions with parents, students and teachers
• Managing teaching staff and handing entire operations of the branch
• Managing business development activities for the institute by generating leads and converting into prospective enrollments
• Managing all administrative activities of the branch.
Assessed expansion plans and presented costs to forecast trends and recommend changes.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs. Maintained friendly and professional customer interactions.
• Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
• Engaged employees in business processes with positive motivational techniques.

• Client acquisition and business development by direct/indirect sales.
• Offer customized portfolio solutions to NRI clients based on their risk/return and liquidity profile.
• Maximize revenue generation and lead closures by using social and public media marketing campaigns Presenting clients with investment solutions in real estate and designing customized portfolios for them.
• Developed rebalancing strategies to minimize risk exposures.
• Communicated market developments, portfolio changes and annual performance information to clients.
• Recommended investment strategies to meet client financia

• Providing regular training to the agents and promoting team work among the employees Ensuring there's a high level of customer service
Plan course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans Create trust relationships with debtors when possible to avoid future issues.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Implemented exercise programs and training strategies to bolster individual and team performance.
• Held special events to promote camaraderie among teammates, families and community members. Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
• Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.

• Review refund requests and preparing refund request forms and supporting documentation to substantiate overpayment calculations.
• Updating the credit balance spreadsheet & Compile refunds that have cleared the bank posting by the cash receipts.
• Managing the SKU's (Stock Keeping Unit) and coordinating with all merchant for their latest business products.
• Price mapping.
• Checking prices on other websites for listed products.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.

• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.

• Keeping track of incoming imports of the vehicles in the warehouse.
• Checking all the car’s details, damages, Carfax and documents.
• Booking appointments and helping with online queries and concerns of the customers regarding the cars that are listed.
• Providing best deals to the customers depending on their requirement's and budget.
• Closing deals in timely manner and keeping a good follow up with the customer for a month so they can provide us valuable feedback on our online portal and social media platforms.

• Coordinating with models with their projects, events and campaigns.
• Facilitating auditions between models and clients Making travel arrangements for models.
• Developing strong relationships with photographer, stylist and clients.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.