BILLAL HOSSAIN
RAS AL KHAMIAH
Summary
Motivated Area Supervisor with strong track record in team leadership and operational management. Proven ability to streamline processes, boost productivity, and enhance team morale. Adept at problem-solving, implementing strategic initiatives, and delivering exceptional results. Committed to fostering positive work environment and driving continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Public Area Supervisor
Rixos al mairid
Ras al khaimah, UAE
07.2024 - 04.2026
- Prepared detailed reports on area performance, highlighting successes and areas for improvement.
- Supervised teams across multiple sites, monitoring performance and providing regular feedback to improve productivity.
- Implemented rigorous quality control measures to maintain high standards of products and services.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Facilitated regular team meetings to communicate objectives, gather feedback, and discuss improvements.
Public Area Supervisor
Hilton ras al khaimah beach resort
Ras al khaimah, UAE
07.2016 - 06.2024
- Worked with leadership to develop and implement action plans to protect company assets and profitability.
- Monitored staff performance and developed improvement plans.
- Monitored inventory levels, conducting regular audits to minimise loss and prevent stockouts.
- Set monthly goals, performance and deadlines for employees in line with company growth plans.
- Followed all safety protocols and company processes and procedures.
- Organised, coordinated and oversaw workflow, ensuring employees understood their duties or delegated priorities.
Public Area Attendant
Hilton ras al khamiah beach resort
Ras al khaimah, UAE
01.2008 - 06.2016
- Implemented deep cleaning schedules for public areas, ensuring thorough sanitation and upkeep.
- Responded promptly to requests for spill clean-ups and urgent cleaning tasks to maintain safety.
- Recorded and reported lost and found items to the management, aiding in their secure return to owners.
- Coordinated with event planners to prepare and clean areas before and after public events.
- Operated industrial cleaning equipment, including floor polishers and carpet cleaners, following safety protocols.
Education
Secondary School
HBSE Board
Bangladesh01-1996
Skills
- Team supervision
- Quality control
- Performance monitoring
- Safety compliance
- Inventory management
- Conflict resolution
- Report preparation
- Workflow coordination
- Employee coaching
- Problem solving
- Team building
Languages
Arabic
Advanced
C1
English
Advanced
C1
Hindi
Upper Intermediate
B2
Bengali
Advanced
C1
Hobbies and interests
- Mixology experimentation (creating new cocktails, flavors, infusions)
- Flair bartending (bottle flipping, tricks, performance style)
- Home brewing (beer, kombucha, or even coffee brewing techniques)
- Wine or spirit tasting and learning
Certification
- Team member of the month.
- Hilton 10 Year service certificate.
- Hilton 15 Year service certificate.
- Basic chemical usage & safety training.
Timeline
Public Area Supervisor
Rixos al mairid
07.2024 - 04.2026
Public Area Supervisor
Hilton ras al khaimah beach resort
07.2016 - 06.2024
Public Area Attendant
Hilton ras al khamiah beach resort
01.2008 - 06.2016
Secondary School
HBSE Board