Bimali Ebert
Dubai
Summary
Bimali Ebert is a proactive and innovative professional, ready to bring her expertise in sales and marketing to drive success and growth in your organization.
Dynamic and results-driven Sales and Marketing Executive with over five years of experience in campaign management, client relationship building, and competitive analysis. Proven track record in developing effective marketing strategies, leading successful promotional events, and fostering key client relationships to drive business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Development Executive
Sarsan Aviation Academy
Dubai
07.2022 - Current
- Spearheaded the creation of a comprehensive prospective client database through innovative lead generation techniques
- Identified and capitalized on potential business opportunities via strategic networking
- Designed and executed marketing plans, boosting brand awareness and product visibility
- Compiled and analyzed campaign reports to measure success and identify improvement areas
- Led promotional events, including trade shows, conferences, and seminars, enhancing market presence.
- Created reports on sales performance metrics including forecast accuracy, revenue growth, market share data.
Key Account Manager
Right Farm
Dubai
01.2022 - 07.2022
- Secured advantageous agreements with key accounts through adept negotiation
- Cultivated strong relationships with decision-makers, ensuring high customer loyalty
- Generated detailed progress reports and forecasts for account teams and stakeholders
- Coordinated with various departments to guarantee comprehensive service coverage
- Maintained consistent client communication and follow-up, fostering robust client relationships.
Customer Service Executive
Moshi Momo Sushi
Dubai
10.2019 - 01.2022
- Produced daily activity reports for management review
- Regularly analyzed customer feedback to enhance product quality and service delivery
- Implemented an efficient system for tracking vehicle locations in the fleet
- Managed scheduling and routing to meet delivery requirements.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
Customer Service Representative
Majid Al Futtaim - Carrefour
Dubai
03.2018 - 10.2019
- Awarded Employee of the Year 2021 for exceptional performance
- Delivered tailored customer service, promptly resolving account issues
- Assisted customers in product selection, providing detailed product information
- Fostered positive customer relationships through friendly interactions.
Education
Bachelor of Business Administration -
Jaipur National University
High School Diploma -
Wickramashila National College, Sri Lanka
Skills
- Microsoft Office Suite
- Salesforce CRM
- SQL
- Teamwork
- Customer Service
- Canva
- Adobe Illustrator
- Photoshop
- HORECA
Certification
- Certified Member of Women in Aviation - Middle East
- LinkedIn Certification in Operational Excellence Foundation
License
UAE Driving License (Light Motor Vehicle with own car)
Languages
- English (Fluent)
- Sinhala (Native)
- Hindi (Conversational)
Awards
Employee of the Year - 2021
Publications
Creator of "Bimali's Stories" podcast channel
Timeline
Senior Business Development Executive
Sarsan Aviation Academy
07.2022 - Current
Key Account Manager
Right Farm
01.2022 - 07.2022
Customer Service Executive
Moshi Momo Sushi
10.2019 - 01.2022
Customer Service Representative
Majid Al Futtaim - Carrefour
03.2018 - 10.2019
Bachelor of Business Administration -
Jaipur National University
High School Diploma -
Wickramashila National College, Sri Lanka
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