Bincy Keny
Dubai
Summary
Detail-oriented operations professional with expertise in patient scheduling, billing accuracy, and OPD management. Committed to enhancing patient care through streamlined processes and compliance auditing.
Overview
6
6
years of professional experience
Work History
JUNIOR EXECUTIVE-OPERATIONS
RAJAGIRI INTERNATIONAL HOSPITAL
KOCHI
05.2021 - 08.2024
- Streamlined hospital operations to optimize patient flow, outpatient registration, and billing accuracy.
- Oversaw outpatient department scheduling while coordinating with various departments to ensure efficiency.
- Managed patient records, administrative tasks, and compliance with healthcare regulations and hospital policies.
- Prepared comprehensive reports, monitored operational processes, and implemented enhancements for improved patient care.
- Supported management initiatives by addressing patient queries, grievances, and service enhancement efforts.
ENGLISH TEACHER
IDC ENGLISH MEDIUM SCHOOL
THRISSUR, KERALA
05.2018 - 04.2020
- Delivered curriculum-aligned lessons using innovative methods and technology, while fostering an inclusive classroom tailored to diverse learning needs.
- Assessed student progress through tests, assignments, and feedback, and collaborated with parents, colleagues, and administrators to support academic success.
- Applied effective classroom management strategies, actively contributed to school activities, and pursued professional development to enhance teaching effectiveness.
Education
DIPLOMA IN HEALTCARE MANAGMENT -
IWINS EDUCATION ( STED COUNCIL )
THRISSUR, KERALA, INDIA01-2022
BACHELOR OF EDUCATION ( UNIVERSITY OF CALICUT ) - ENGLISH
ST.JOSEPH TRAINING COLLEGE
THRISSUR, KERALA, INDIA06-2017
BACHELOR OF ARTS ( UNIVERSITY OF CALICUT ) - ENGLISH
LITTLE FLOWER COLLEGE
THRISSUR, KERALA, INDIA04-2015
Skills
- Patient scheduling and OPD management
- Billing accuracy and compliance auditing
- Report generation and healthcare regulations
- Customer relationship management
- Technically skilled on HIS (Hospital Information System)
- Microsoft Office (Excel, Word, PowerPoint)
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Reference
- Fr. Joy Killikunnel CMI
Administrative Director, Rajagiri Hospital, Kochi, India
📧 mail@rajagirihospital.com | ☎ +91 484 2905000
Timeline
JUNIOR EXECUTIVE-OPERATIONS
RAJAGIRI INTERNATIONAL HOSPITAL
05.2021 - 08.2024
ENGLISH TEACHER
IDC ENGLISH MEDIUM SCHOOL
05.2018 - 04.2020
DIPLOMA IN HEALTCARE MANAGMENT -
IWINS EDUCATION ( STED COUNCIL )
BACHELOR OF EDUCATION ( UNIVERSITY OF CALICUT ) - ENGLISH
ST.JOSEPH TRAINING COLLEGE
BACHELOR OF ARTS ( UNIVERSITY OF CALICUT ) - ENGLISH
LITTLE FLOWER COLLEGE