Binita Maharjan
Dubai,UAE
Summary
Detail-oriented professional specializing in office administration and customer service. Expertise in documentation, record management, and report preparation, ensuring data accuracy and streamlined processes. Proven ability to assist guests, recover services, and enhance interdepartmental collaboration for efficient operations. Proficient in MS Word, Excel, PowerPoint, and various office software, committed to supporting organizational goals through effective coordination and problem resolution.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Waitress
DoubleTree by Hilton M Square Hotel and Residence
Dubai, UAE
11.2024 - Current
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Managed table settings for enhanced dining experience.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Office Coordinator
LVN Technical and Parking
Dubai, UAE
05.2024 - 11.2024
- Handled sensitive information confidentially ensuring trust throughout all levels in the organisation.
- Developed excellent customer service skills by handling client inquiries professionally.
- Prepared reports, presentations, and data whilst managing work schedules to meet deadlines efficiently.
Accountant
HD Co-Operative (LTD)
Kathmandu, Nepal
05.2022 - 04.2024
- Conducted financial audits for improved internal controls.
- Devised strategies for risk management, minimizing potential losses.
- Managed financial reporting processes resulting in enhanced transparency.
- Prepared monthly and yearly balance sheets, ensuring accuracy.
- Ensured timely invoice payments with diligent follow-ups.
Accounting assistant
HD Co-Operative (LTD)
Kathmandu, Nepal
09.2020 - 04.2022
- Processed payroll accurately to maintain employee satisfaction.
- Conducted regular inventory checks, minimizing discrepancies.
- Assisted senior accountants in preparation of monthly and quarterly and yearly closings.
- Handled petty cash disbursement, preventing misuse of funds.
- Prepared reports and projections based on financial data.
- Performed bookkeeping tasks to ensure accurate financial records.
- Maintained confidentiality of sensitive information as per company policy.
Office Executive Assistant
HD Co-Operative (LTD)
Kathmandu, Nepal
01.2019 - 08.2020
- Handled queries from clients professionally enhancing company's reputation.
- Ensured accuracy of financial records with meticulous bookkeeping tasks.
- Enhanced communication between departments by arranging and coordinating meetings and conferences.
- Streamlined administrative processes to increase efficiency at work.
- Delivered high-quality marketing presentations for successful client pitches.
Education
Higher National Diploma - Accounting and Finance
Himalayan White House International College
Kathmandu/ Nepal 07.2019 - 02.2022
Diploma - Food and Beverage
Academy of Tourism and Hotel Management (NATHM)
Nepal 11.2023 - 07.2024
Skills
Office & Administrative Skills
Documentation & record management
Report preparation & data accuracy
Email handling & internal correspondence
Scheduling and coordination support
Customer Service Skills
Guest assistance & relationship management
Professional communication
Service recovery & problem resolution
Team collaboration across departments
Technical Skills
MS Word, Excel, PowerPoint
Basic accounting & administrative systems
Office software & internal tools
Languages
English
Advanced
Hindi
Fluent
Nepali
Native
HOSTESS CROSS EXPOSURE
SPICE TREE ALL-DAY DINING RESTAURANTat DoubleTree by Hilton M Square Hotel and Residence
REFERENCES
MS. VICTORIA KASHAKASHVILI
Food & Beverage Manager At DoubleTree by Hilton M Square Hotel and Residence
P:+971-50-426-3107
E:Victoria.kashakashvili@hilton.com
Timeline
Waitress
DoubleTree by Hilton M Square Hotel and Residence
11.2024 - Current
Office Coordinator
LVN Technical and Parking
05.2024 - 11.2024
Diploma - Food and Beverage
Academy of Tourism and Hotel Management (NATHM)
11.2023 - 07.2024
Accountant
HD Co-Operative (LTD)
05.2022 - 04.2024
Accounting assistant
HD Co-Operative (LTD)
09.2020 - 04.2022
Higher National Diploma - Accounting and Finance
Himalayan White House International College
07.2019 - 02.2022
Office Executive Assistant
HD Co-Operative (LTD)
01.2019 - 08.2020