Biniyam Ayele

• Provided excellent customer service, taking orders accurately and ensuring customer satisfaction with every drink.
• Maintained cleanliness and organization of coffee bar, equipment, and seating areas according to hygiene and safety standards.
• Collaborated with team.
• Prepared and served high-quality coffee and beverages to average of 60-80 customers daily in busy specialty cafe environment.

• Ability to grow sales, build loyal customer bases, and maintain high product standards.
• Passionate about coffee industry and committed to delivering both quality and value to clients.

Supported front desk operations in 4-star hotel, assisting average of 40+ guests daily with check-ins, check-outs, and inquiries