BINSIYA ABDUL SALAM
SHARJAH,UAE
Summary
Ambitious student brings strong commitment to personal and professional growth. Eager to improve skill set through hands-on experience. Offers exceptional organization and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
REAL ESTATE ADMIN OFFICER
BAIT AL KABEER REAL ESTATE
Sharjah , UNITED ARAB EMIRATES
07.2022 - Current
- Facilitated smooth occupant changeovers by forwarding meter reading and liaising with utility companies.
- Organised remedial work and check-out reports for tenancy terminations.
- Acted as main point of contact for tenants, contractors and third party agents.
- Ensure to attract new customers ideas to collect, observe and ensure changes in the market to make sure that it is noticed by the owner.
- Ensure call back to customers on time & fix appoinment with owner own time without fail for new tenants and exsisting tenants for their feedback.
- Explained terms of lease and amounts to be paid by the tenants.
- Answer emergency enquiries, booking relevant contractors and record incidents following best practice.
- Prepare and provide tenancy contract and maintain proper records in different files and accept cheques.
- Inform the tenants on time in case of cheque return and inform the owner about the reason for the return.
- Coordinated with maintenance for required repairs and remind the owner for the fire and safety renewal of our properties.
- Collecting the quotations for the building maintanence(including flats and lifts),fire and safety,etc. from different companies and selecting the quality vs low cost quotation.
- Reported suspicious activity and violators to management.
- Collected rent and managed online payments such as SEWA and VAT for streamlined processes.
Debt collection officer -Tele sales co-ordinator
AL ITIHAD DEBT COLLECTION OFFICE
Sharjah , UNITED ARAB EMIRATES
06.2018 - 03.2020
- Reduced risk of non-payment, employing and to negotiate maximally effective payment plans.
- Leveraged functionality to prioritise customer accounts approaching payment deadline, improving collection efficiencies
- Enabled accurate tracking of collection activity, producing progress reports to supervisor daily wise
- Addressed and resolved customer disputes to support favourable collection rates.
- Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.
- Performed + collection daily minimum 40 calls.
- Arrange the meeting with clients who can pay an easy instalment plan
Education
Master of Business Administration - HUMAN RESOURCE -FINANCE
NIRMALA COLLEGE OF IT-KERALA
KERALA 01.2011 - 03.2013
Bachelor of Commerce - COMMERCE
PHOENIX WOMENS COLLEGE
INDIA 01.2009 - 12.2011
Diploma - ADDITIONAL CERTIFICATION IN ISLAMIC BANKING
AL JAMIA AL ISLAMIYA COLLEGE, SANTHAPURAM
INDIA 04.2014 - 02.2015
Skills
- Conducting meetings
- Advanced bookkeeping abilities
- Tenant communication skills
- Property showing
- Grounds inspections
- Lease drafting(Arabic & English)
Languages
English
Fluent
Malayalam
Fluent
Tamil
Intermediate
Interests
Singing
Scrolling social media
Timeline
REAL ESTATE ADMIN OFFICER
BAIT AL KABEER REAL ESTATE
07.2022 - Current
Debt collection officer -Tele sales co-ordinator
AL ITIHAD DEBT COLLECTION OFFICE
06.2018 - 03.2020
Diploma - ADDITIONAL CERTIFICATION IN ISLAMIC BANKING
AL JAMIA AL ISLAMIYA COLLEGE, SANTHAPURAM
04.2014 - 02.2015
Master of Business Administration - HUMAN RESOURCE -FINANCE
NIRMALA COLLEGE OF IT-KERALA
01.2011 - 03.2013
Bachelor of Commerce - COMMERCE
PHOENIX WOMENS COLLEGE
01.2009 - 12.2011
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