BINTI MAJID SAUDA
Team Member
DUBAI,UAE
Summary
Detail-oriented professional with expertise in cash handling and reconciliation, adept at maintaining accurate cash drawer balances and ensuring seamless customer transactions. Skilled in customer information collection, retail awareness, and implementing price changes to enhance sales strategies. Committed to delivering exceptional customer service through effective upselling and cross-selling techniques, while consistently providing a welcoming environment for customers.
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Cashier/Waitress
Kuwait Food Company(Americana)
Dubai
05.2024 - Current
- Greeted each customer warmly, creating a friendly shopping environment.
- Trained new cashiers on store policies and procedures to maintain standards.
- Collaborated closely with store management for daily operations success.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Upselling additional products when appropriate.
- Communicate the order to the kitchen staff.
- Offer menu recommendations upon request.
- Communicated product information to customers, driving informed purchases.
Receptionist/Waitress
Imperial Resort Beach Hotel
Kampala, Uganda
11.2021 - 01.2023
- Utilised multi-line telephone system to manage incoming calls effectively.
- Upheld confidentiality with sensitive information handling procedures.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Handled appointment scheduling to ensure smooth daily operations.
- Allocating quest their rooms and providing keys.
- Checking quests out,taking payments and returning deposit.
- Answering phone calls from customers and guests,taking messages and delivering them.
Education
Diploma - PUBLIC ADMINISTRATION
Kampala International University
Uganda 04.2019 - 11.2021
High School Diploma - PUBLIC ADMINISTRATION
Kampala International University
Uganda 04.2018 - 12.2018
Skills
- Cash drawer reconciliation
- Cash handling
- Customer information collection
- Retail awareness
- Cash drawer balancing
- Cash counting
- Customer greeting
- Upselling and cross-selling
- Price changes
- Customer advising
Languages
English
Fluent
Affiliations
- Reading novels
- Learning new skills
Declaration
I hereby declare that the information is true and correct to the best of my knowledge and belief.
Timeline
Cashier/Waitress
Kuwait Food Company(Americana)
05.2024 - Current
Receptionist/Waitress
Imperial Resort Beach Hotel
11.2021 - 01.2023
Diploma - PUBLIC ADMINISTRATION
Kampala International University
04.2019 - 11.2021
High School Diploma - PUBLIC ADMINISTRATION
Kampala International University
04.2018 - 12.2018
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