Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Birendra Magar

Hotel Housekeeping Attendant
Dubai,Dubai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Housekeeping Guest Room Valet (GRV)

Atlantis The Royal, Hotel Dubai, UAE
Dubai, UAE.
01.2023 - Current

Change bed linen and make beds. replenish bath care products(e.g. soap, shampoo and conditioner), dust furniture, tables, shelves, clean public areas like corridor and hall ways etc,replace used towels, restock beverages and food items in the mini-bar, vacuum carpets, address guests' queries (e.g. on additional services), sweep and mop floors, ensure all assigned rooms are clean and tidy by the end of shift, report any technical issues and maintenance needs, help guests retrieve lost items.

STP/ ETP Operator

JA The Resorts & Hotels, Jebal Ali, Dubai, UAE.
Dubai, United Arab Emirates
04.2020 - 02.2023
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.

Housekeeping Room Attendant

JA The Resorts & Hotels, Jebal Ali, Dubai, UAE.
Dubai, United Arab Emirates
10.2016 - 04.2020
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Housekeeping Room Attendant

Sheraton Jumeirah Beach Resorts, Dubai, UAE
Dubai, United Arab Emirates
12.2015 - 10.2016
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

Housekeeping Room Attendant

Rotana Hotel, Dubai UAE.
Dubai, United Arab Emirates
12.2012 - 10.2015
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Streamlined communication with colleagues through effective use of mobile devices and software applications specific to housekeeping operations.

Housekeeping Room Attendant

Grand Hyatt Hotel, Dubai, UAE
Dubai, UAE
01.2011 - 02.2012
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Housekeeping Room Attendant

Armani Hotel, Burj Khalifa, Dubai, UAE
Dubai, United Arab Emirates
02.2010 - 02.2011
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.

Education

Bachelor of Arts - Humanities & Social Sciences

HMG
Dharan Higher Secondary School
01.2004

Skills

  • Time Management
  • Guest Flow Management
  • Flexibility for duty shift
  • Perform assigned task with greater responsibility
  • Friendly and pleasuring nature
  • Cheerful, enthusiastic, proactive & innovative
  • Good communication in English and basic Arabic
  • Can work under pressure and meet deadlines

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Housekeeping Guest Room Valet (GRV)

Atlantis The Royal, Hotel Dubai, UAE
01.2023 - Current

STP/ ETP Operator

JA The Resorts & Hotels, Jebal Ali, Dubai, UAE.
04.2020 - 02.2023

Housekeeping Room Attendant

JA The Resorts & Hotels, Jebal Ali, Dubai, UAE.
10.2016 - 04.2020

Housekeeping Room Attendant

Sheraton Jumeirah Beach Resorts, Dubai, UAE
12.2015 - 10.2016

Housekeeping Room Attendant

Rotana Hotel, Dubai UAE.
12.2012 - 10.2015

Housekeeping Room Attendant

Grand Hyatt Hotel, Dubai, UAE
01.2011 - 02.2012

Housekeeping Room Attendant

Armani Hotel, Burj Khalifa, Dubai, UAE
02.2010 - 02.2011

Bachelor of Arts - Humanities & Social Sciences

HMG
Birendra MagarHotel Housekeeping Attendant