Bismark Armah
Abu Dhabi,UARE
Summary
Detail-oriented housekeeping professional with expertise in domestic and general housekeeping, maintaining high standards of cleanliness, and ensuring compliance with health and safety protocols. Proficient in equipment handling, storage organization, and infection prevention, with a strong focus on customer retention through exceptional service. Skilled in the use of cleaning materials, Microsoft Office, and implementing effective housekeeping principles to optimize efficiency and uphold quality standards.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Housekeeping
ADNH CATERING
Abu Dhabi, UAE
09.2021 - Current
- Fostered an organized home environment by handling routine housekeeping tasks.
- Coordinated with housekeeping staff for efficient room readiness and cleanliness.
- Managed inventory of housekeeping supplies to avoid any shortage.
- Coordinated with housekeeping staff, ensuring immaculate room conditions upon guest arrival.
- Kept premises clean by carrying out general housekeeping duties regularly.
- Streamlined housekeeping operations to increase customer satisfaction.
- Maintained immaculate guest rooms by implementing effective housekeeping procedures.
- Carried out housekeeping duties for a clean and healthy living space.
- Maintained a clean, safe environment with regular housekeeping tasks.
- Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
Teacher
Ghana Education System (GES)
Western Region, Accra
07.2017 - 09.2021
- Utilized ICT tools, and enhanced interactive learning experience in classrooms.
- Adjusted teaching methods according to individual students' needs, and ensured an inclusive learning environment.
- Communicated regularly with parents about their children's performance and behaviors at school.
- Create an inclusive classroom setting to ensure all students feel accepted and valued.
- Planned and organized classrooms that consistently facilitated positive learning experiences.
- Fostered positive learning environment for student engagement through effective classroom management.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
Supervisor
Cocoa Pollution ( COCOABOARD)
Western, Ghana
04.2014 - 11.2016
- Implemented company policies effectively, and maintained high standards of service delivery.
- Estimated costs, generated reports, and maintained detailed records.
- Coordinated with other supervisors to maintain consistency across shifts.
- Managed daily operations to increase productivity.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
- Monitored employee attendance records to maintain discipline within the team.
- Conducted performance appraisals with employees for career development discussions.
- Fostered a positive work culture to boost employee morale.
- Assisted in the recruitment process for hiring quality staff members.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Education
High School Diploma - Science
Saint Marys Boys
Ghana 11.2010 - 05.2013
Skills
- Housekeeping principles
- Domestic housekeeping
- Housekeeping standards maintenance
- General housekeeping ability
- Equipment handling
- Attention to Detail
- Storage organization
- Cleaning materials knowledge
- Health and safety protocols
- Infection prevention and control
- Customer retention
- Microsoft Office
Languages
English
Fluent
Affiliations
- Football And Reading Books
Certification
1.SUPERVISION CERTIFICATE FROM ALISON ACADEMIC.
2.LOGISTICS AND SUPPLY CHAIN MANAGEMENT FROM THE LONDON INTERNATIONAL RESEARCH CENTER AND IMMERSIVE BUSINESSES TRAINING DUBAI
DECLARATION
I hereby certify that the above information is true and correct according to the best of my knowledge and experience
References
References available upon request.
Timeline
Housekeeping
ADNH CATERING
09.2021 - Current
Teacher
Ghana Education System (GES)
07.2017 - 09.2021
Supervisor
Cocoa Pollution ( COCOABOARD)
04.2014 - 11.2016
High School Diploma - Science
Saint Marys Boys
11.2010 - 05.2013
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