Blandine KANGI
Dubai
Summary
Methodical and dynamic administrative assistant, with a proven ability to provide clients with high quality services in a fast-paced work environment. Extremely detail-oriented and able to make decisions in order to handle concurrent tasks simultaneously. Strong work ethic and self-motivated, and able to work effectively alone or as part of a team.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
DRC World Shipping LLC
Dubai
08.2022 - 09.2024
- Carrying out traditional secretarial tasks: managing the switchboard, monitoring schedules, ordering supplies, organizing business trips, processing mail.
- Scheduling qualified appointments for sales representatives.
- Archiving work: digitization of documents, recording and filing of documents in the management tool.
- Responding to customer inquiries via email or phone (delivery date, case follow-up).
- Preparation and sending of customer invoices, follow-up of payments and updating of the monitoring table, telephone reminders in case of late payment.
- Booking of transport tickets for business trips.
- Preparation of purchase orders for the purchase of supplies and equipment.
- Employment Contract
Administrative Assistant (Specialist in Air Freight and Sea Cargo)
Farah World Shipping Company
Kinshasa, Congo
08.2018 - 03.2022
- Considering and planning the most effective route for freight.
- Organising the transportation of freight between intermediate destinations – usually cargo terminals, port facilities or railway yards.
- Tracking the movement of freight using software and satellite technology.
- Reporting back to clients, keeping them up-to-date with the progress of goods.
- Deciding on the best way to package stock, taking into account factors such as weather, terrain and type of goods.
- Taking appropriate measures for the movement of delicate goods.
- Checking countries’ legal requirements to make sure all the appropriate documentation (eg insurance and customs forms) is filled out.
- Roles and Responsibilities includes ;
Administrative Secretary
Diocesan Office for Project Coordination
Kinshasa, CDD
04.2015 - 06.2018
- Physically welcoming visitors and customers, managing appointments and updating the schedule.
- Booking of transport and accommodation for business trips (plane tickets, taxis, hotels rooms), transmission of supporting documents.
- Writing and formatting of documents in Word (letters, internal notes, etc.), compliance with editorial standards, use of spell checkers.
- Management of supplier invoicing, updating of the dashboard, telephone reminders in case of late payment, filing and archiving of documents.
- Routine administrative task: managing the switchboard, processing mail and emails, copying and scanning documents.
Education
Bachelor's degree - Political and Administrative Science
NATIONAL PEDAGOGICAL UNIVERSITY
KINSHASA07.2016
Diploma Certificate - General Pedagogy
ISPL KINVULA
Kinshasa, Congo07.2011
Skills
- Interpersonal skills
- Punctuality
- Confidentiality
- Task prioritization
- Resistance to stress
- Oral Communication
- Courtesy
- Suite Microsoft Office
- Excel
- Google Suite
- Word
- Scheduling Appointments
- Archiving Techniques
- Updating Records
- Mail Management
- Meeting Room Reservations
- Ranking
- Computer Entry
- Managing a Multi-Line Phone
LANGUAGES
English
French
Lingala
Swahili
References
- Peter, Takyi Kwaku, Sales Director, nanapiesie.1@gmail.com, +971 50 752 5997
- Bruno, Nzunga, Coordinator of the Diocesan Project Coordination Office, +243 994 132 120
Interests
Benevolent, Cuisine, Social assistance
Timeline
Administrative Assistant
DRC World Shipping LLC
08.2022 - 09.2024
Administrative Assistant (Specialist in Air Freight and Sea Cargo)
Farah World Shipping Company
08.2018 - 03.2022
Administrative Secretary
Diocesan Office for Project Coordination
04.2015 - 06.2018
Bachelor's degree - Political and Administrative Science
NATIONAL PEDAGOGICAL UNIVERSITY
Diploma Certificate - General Pedagogy
ISPL KINVULA