Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bleona Alyamani

Dubai

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Call Centre
03.2016 - 05.2018
  • Managed timely and effective replacement of damaged or missing products.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Collaborated with shipping team to track shipments, verify orders and handle product returns.
  • Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.

Education

High School Diploma -

Krutja
Albania

Skills

  • Answering questions
  • Prospecting skills
  • Inbound Call Management
  • Data Entry
  • Documentation And Reporting
  • Service standard compliance

Languages

Albanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Timeline

Call Center Representative

Call Centre
03.2016 - 05.2018

High School Diploma -

Krutja

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Bleona Alyamani