Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BLESSED T. CHIRADZA

BLESSED T. CHIRADZA

Dubai

Summary

I am an experienced, goal-oriented guest service practitioner. I possess great communication skills and a vibrant, but professional demeanour, which are essential for the attainment of the goal of guest satisfaction and retention.

Overview

11
11
years of professional experience

Work History

F&B Outlet Supervisor

Radisson Blu Hotel Canal View
Dubai
10.2023 - Current
  • Duties include supervising team members, stock control, ensuring adherence to service, health, and hygiene S.O.P.s, and guest satisfaction for all outlets in the hotel, with a special focus on the bar.

Team Member

Radisson Blu Canal View
Dubai
10.2021 - 09.2023
  • Waitron (Bai Bar And Terrace) - Taking care of the guests' needs from the time they enter the outlet up to the time they depart. Making sure they get the best service and atmosphere to ensure their continued patronage of the outlet.
  • Room service attended – taking orders via telephone from guests in the rooms. Also, delivering the orders to the guests' rooms. All done with the utmost speed and service, to leave a smile on the guest's face.

Head Waiter

Panarottis East Rand Mall
Boksburg
08.2015 - 09.2021
  • Tasked with all front-of-house operations, including but not limited to: product quality control, guest welfare and satisfaction, waiter affairs and training, stock control, outlet opening and closing checks, and day-end cash up.

Restaurant Waiter

Parrots Restaurant
Boksburg
02.2014 - 07.2015
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed orders accurately for timely delivery.
  • Maintained cleanliness and organization of tables and dining areas.

Education

Advanced Level Certificate -

Thornhill High School
11-2009

Skills

  • Quick learner
  • Computer literacy
  • Policy enforcement
  • Guest engagement
  • Customer service
  • Team supervision
  • Effective communication
  • Conflict resolution

Languages

English, Shona, Zulu (Basic)

Timeline

F&B Outlet Supervisor

Radisson Blu Hotel Canal View
10.2023 - Current

Team Member

Radisson Blu Canal View
10.2021 - 09.2023

Head Waiter

Panarottis East Rand Mall
08.2015 - 09.2021

Restaurant Waiter

Parrots Restaurant
02.2014 - 07.2015

Advanced Level Certificate -

Thornhill High School

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BLESSED T. CHIRADZA