Boji Mariyam Varghese
Dubai
Summary
Highly focused employee with 8 years of experience in Sales & Project Coordination. Proven record of managing workloads and meeting deadlines. Adaptable and motivated to succeed and contribute to company success.
Enthusiastic customer care servicing using exceptional communication and relationship-building abilities to grow business. Creatively solves problems and applies exceptional time management skills.
Overview
9
9
years of professional experience
Work History
GROUP SALES COORDINATOR
HIRA INDUSTRIES
10.2022 - Current
- Tracking incoming projects ,reviewing them and responding in line with published deadlines.
- Preparing all necessary supporting documents for each project.
- Directing customer enquiry emails and cold call to sales persons.
- Tracking incoming projects ,reviewing them and responding in line with published deadlines.
- Creating and managing project folders, ensuring information is stored in correct place & regularly updated.
- Assisting with archiving old information.
- Preparing reports for management team.
- Responding to inbound customer email, telephone and social media enquiries promptly.
- Providing reliable administrative support for improved sales team efficiency.
- Preparing and distributing customer quotes within target timeframes.
- Preparing Compliance Statement and Submittals for project approvals along with samples.
- Preparing Delivery notes and billing invoices on deliveries.
- Producing high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Preparing export documents and coordinating with freight forwarders & courier entities in export deliveries.
- Monitoring inventory needs and worked with procurement team to facilitate supply chain operations.
- Collaborating with production ,accounts & logistics departments to maintain positive rapport & smooth workflow.
- Maintained accurate records of payments, and correspondence.
- Attending to clerical tasks such as general photocopying,scanning,collating & filing support to project team.
- Preparing correspondence,excel spreadsheets, powerpoint presentations and meeting materials as directed.
- Prepared bills of lading, invoices and shipping documents for shipments.
- Pricing & quoting to export customers.
- Liaised with customers,shipping lines & port authorities to resolve delays or delivery errors.
EXECUTIVE SECRETARY
AL FURAT REFRIGERATION&THERMAL INSULATION INDUSTRY
06.2018 - 09.2022
- Direct Reporting & Executive to the Company Director.
- Handled confidential information in professional manner.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Worked with senior management to initiate new projects and assist in various processes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Accountable for providing all systematic administrative support and technical assistance in an organised and cohesive manner for entire Project & SalesTeam, including travel arrangements, meeting room bookings.
- Acted as Helpdesk to assist on all IT requirements (installation, configuration, etc.), GPS tracking on vehicles & mobile sim activations to new employees.
- Responsible for administrative task such as courier shipments, Office and Pantry Supplies requisition and maintenance, etc.
- Liaised with external auditors to finalize annual audit process: ISO,DCL,URS.
- Preparing quotes , Delivery notes & billing.
- Coordinating & Monitoring the workflow with procurement, production ,accounts ,logistics & customer for the project.
SENIOR BIDS & QUOTES ASSOCIATE
VWR INTERNATIONAL
06.2015 - 05.2018
- Safeguarded operational and organizational skills upon understanding and addressing customer request as per defined business and KPI metrics (Productivity, quality and TAT).
- Prepared sales quotes (Sales Force & SAP), Market sourcing (Hubwoo Portal), Bid coordinator along with vendor calls.
- Lead team as Workflow Coordinator and succeeded to achieve individual and team targets.
- Multitasked to meet assignments/projects within time constraints and deadlines.
- Consistently exceeded productivity targets for quotations by 15% more than set target, 100% quality and minimum TAT.
- Introduced innovative strategies to accelerate project time lines and complete tasks.
- Collaborated on VWR regional (North-American) and major sales suppliers' representatives in directing sales, negotiating pricing balancing customer request and business profit.
- Corresponded with customers like Henkel, Johnson and Johnson, Novartis 3M and other market source organizations.
- Adhered knowledge in dealing with vendors like Eppendorf, Beckman,Thermofisher ,3M, Panasonic ,Andwin , JNJ etc.
Education
Bachelor of Science - Microbiology With Nanotechnology
Nehru Arts & Science College
India04.2015
ISC - Biology-Maths
Bishop Moore Vidyapith
India02.2012
Skills
- Excellent time management skills and ability to multi-task and prioritize work
- Advanced SAP skills-sales distribution/ material management/ inventory control & accounts
- Advanced computer skills in MS Office/MS Excel/Powerpoint /MS Word
- Advanced in Salesforce , C4C , ERP , Hubwoo Portals & Lotus Notes
- Attention to detail and problem solving skills
- Proficient Communication Skills
- Customer Complaint Resolution
- Account Management
- Operations Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Additional Information
Date of Birth / Age: 12-Oct-1993
Marital Status: Single
Gender: Female
Nationality: Indian
Visa Status: Residence (UAE)
Passport Details: R6352313
Timeline
GROUP SALES COORDINATOR
HIRA INDUSTRIES
10.2022 - Current
EXECUTIVE SECRETARY
AL FURAT REFRIGERATION&THERMAL INSULATION INDUSTRY
06.2018 - 09.2022
SENIOR BIDS & QUOTES ASSOCIATE
VWR INTERNATIONAL
06.2015 - 05.2018
Bachelor of Science - Microbiology With Nanotechnology
Nehru Arts & Science College
ISC - Biology-Maths
Bishop Moore Vidyapith
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