Bonface Muriithi
Dubai
Summary
Dedicated sales officer with seven years of customer service experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Observant to guidelines and determined to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales officer
Dress Best Uniforms
Dubai, UAE
07.2021 - Current
- Understood customer needs to craft exceptional sales journeys.
- Maintained contact with customers throughout sales process.
- Delivered professional sales presentations, creatively communicating product quality, fitting as per the grooming standards.
- Strengthened profit opportunities by continually meeting sales objectives.
- Managed team of 10 staff, driving performance with motivational strategies to exceed service targets.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Tracked sales and order information by navigating internal computer system.
- Handling customer complaints and quickly offering solutions for a smooth work flow.
- Conducting weekly inventory for easy stock control and keeping records.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Carried out day-to-day duties accurately and efficiently.
Retail sales associate
2XL Home
Dubai, UAE
07.2016 - 07.2021
- Boosted product sales by offering selection guidance to customers.
- Carried out active selling from initial customer greeting.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Followed visual merchandising packs to display new products and promotions.
- Hung, tagged and steamed new stock to maintain visual and security standards.
- Provided management constant feedback on client activity and market trends for informed decision-making.
- Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
- Identified discrepancies in stocks through regular inventory management.
Education
Diploma - Sales and Marketing
Unity College of professional studies
Nairobi, Kenya 04.2009 - 11.2010
High School Diploma - Kenya Certificate Of Secondary Education KCSE
Chesamisi Boys High
Bungoma, Kenya 03.2005 - 11.2008
Skills
- Customer-focused
- Communication skills
- Time management
- Problem-solving
- Leadership
- Customer observation
- Data entry
- Sales closing
- Complex negotiating
- Administrative support
- Inventory control
- POS systems
- Report writing
- Team building
- Health and safety compliance
Certification
Effective selling skills and techniques(Certificate)
Affiliations
- Travelling. Athletics. Socializing
Timeline
Sales officer
Dress Best Uniforms
07.2021 - Current
Retail sales associate
2XL Home
07.2016 - 07.2021
Diploma - Sales and Marketing
Unity College of professional studies
04.2009 - 11.2010
High School Diploma - Kenya Certificate Of Secondary Education KCSE
Chesamisi Boys High
03.2005 - 11.2008
Similar Profiles
Ashley VerdugoAshley Verdugo
Designer/Product Developer at A Cut Above UniformsDesigner/Product Developer at A Cut Above Uniforms
Ayoub HafidiAyoub Hafidi
Facility Services/Route Relief at ALSCO UniformsFacility Services/Route Relief at ALSCO Uniforms
Freddy RodriguezFreddy Rodriguez
Key Holder at FlynnO'Hara UniformsKey Holder at FlynnO'Hara Uniforms
MOHAMMED ANASMOHAMMED ANAS
Freelancer at Stefab.comFreelancer at Stefab.com
ERICK SAIMON MMBAGAERICK SAIMON MMBAGA
Ramp Operations Team Leader at Dnata, The Emirates GroupRamp Operations Team Leader at Dnata, The Emirates Group