Proven customer service expert from CARE LIFE PHARMACY, adept in cash handling and maintaining composure under pressure. Excelled in creating welcoming environments, resolving complaints efficiently, and achieving high customer satisfaction levels. Demonstrates reliability and exceptional guest service skills, contributing to significant improvements in customer experience. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Hi, I’m
Boowelikatuwa Gedara Piyumi Sithara
Abu Dhabi
Summary
Overview
7
years of professional experience
11
years of post-secondary education
Work History
KANDY SUPER CENTER
Customer Service Cashier
03.2022 - 07.2024
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
CARE LIFE PHARMACY
Customer Service Cashier
06.2020 - 01.2022
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
KARGILS SUPER CENTER
Cashier
01.2018 - 03.2020
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GELIOYA CENTRAL SCHOOLSRI LANKA
01.2002 - 05.2013
University Overview
KANDY CENTRAL COLLEGESRI LANKA
High School Diploma
03.2014
University Overview
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Customer inquiries
- Cleaning and sanitizing
Additional Information
Additional Information
PASSPORT NUMBER - N11512271
NATIONALITY - SRI LANKA
DATE OF BIRTH - 1997-09-09
Languages
English
Advanced (C1)
SINHALA
Bilingual or Proficient (C2)
Timeline
Customer Service Cashier
KANDY SUPER CENTER
03.2022 - 07.2024
Customer Service Cashier
CARE LIFE PHARMACY
06.2020 - 01.2022
Cashier
KARGILS SUPER CENTER
01.2018 - 03.2020
GELIOYA CENTRAL SCHOOL
01.2002 - 05.2013
KANDY CENTRAL COLLEGE
High School Diploma
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