
I am an experienced leader with a firm understanding of retail marketing, sales and operations trends and positioning strategies. With over 14 years of Senior Manager experience with Western Digital I used marketing tools to increase sales and overall product or category profitability. I Created multiple successful 360-degree marketing campaigns in the Middle East, Africa and Turkey resulting in tangible market share growth. Always looking at new digital marketing trends and creative means to deliver a compelling consumer story. Strong planning and people development, with successful growth and succession planning skills. Trained in leading teams, to adapt and grow according to fast changing market scenarios and annual career goals. Good execution and project planning skills. Experience in electronics and FMCG retail sales operations. Sound knowledge of retail store planning and development trends. Strong dynamic management skills including program management and execution. Strategic planning, budget management and control. The ability to work under pressure and in hybrid or remote locations. Competent Marketing Strategy, Digital & social media, Communication and PR skills. I am an avid camper and overlander who enjoys the outdoors. I enjoy woodwork projects, reading and traveling to remote locations.
Years experience
Years Marketing execution
• Guided a regional team of marketing managers, ensure successful marketing strategies and execution as per annual marketing plan.
• Allocated and adapted budgets to optimize activities and marketing strategy for Middle East, Africa and Turkey region.
• Worked with creative agencies to build effective demand campaigns with strong deliverables and measurable outcomes.
• Outstanding demand generation campaigns deliver returns below 3% of sales revenue.
• Create innovative strategies to drive customer engagement in retail.
• Detailed execution of multichannel marketing programs to grow new markets, channels and increase presence and share.
• Engaged with top tier PR and social media partners across Middle East, Africa, and Turkey delivering relevance, new content and engagement.
• Official spokesperson and media trained.
• Executed regional events. Intesec Dubai , Securex Africa, ISAF Turkey resulting in sales growth and solid lead generation for client and enterprise business.
• Brought key brand/ product video lead digital campaigns with 360-degree marketing and sales program. Integrated search, programmatic and social elements.
• Effective Amazon AMS and DSP product campaigns delivering 30% ROAS
• Grew ecommerce sales revenue to 21% of total sales in Turkey through brand preference and consideration campaigns with Amazon, Hepsiburada and other online platforms.
• Ongoing marketing programs and execution across 16+ different countries.
• Key countries: Nigeria, United Arab Emirates, Saudi Arabia, Turkey, Israel, South Africa, Pakistan, Egypt, Morocco, Kenya
• Collaborated with regional sales directors on ongoing geo expansion plans in Africa. Sales growth consistently above 25% year on year.
• Store manager 2001 to 2006 and promoted to divisional manager role in 2006.
• Managed Plug Ins Deira City Center store 2002 - 2004.
• First electronics retail store to reach AED1 million sales in 1 day's trading DSF 2004
• Involved and developed electronics retail across UAE in early 2000’s and grew organized electronics retail.
• Wrote complete Standard Operating Procedure manual (S.O.P)
• Reduced costs, keeping business operating within budgets and increasing profits.
• Set annual company sales budgets and manage profit and loss statements.
• Developed new electronics retail shop formats in UAE, opened first new BIG BOX retail concept.
• Developed and trained new store managers and supervisors using succession planning and staff development programs.
• Cross-trained existing employees to maximize team agility and performance.
• Managed purchasing and stock management programs along with team of procurement managers. Delivered improved stock rotation and reduced provisioning.
Responsible for effective management of retail operations, shop displays and customer experience
Trained in all aspects of retail management.
Stock control, people development, finance and sales management .
This is a modular based skills training attended over a period of 5 years with ADD+. Modules covered leadership thinking, leadership marketing, leadership selling and story telling. Focus was on how to bring Value to the marketing and selling field and not just price.
Leadership
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