Positive and proactive problem-solver with strong communication and interpersonal skills, adept in handling customer inquiries and resolving issues. Demonstrates excellent ability to listen and empathize, ensuring customer satisfaction and retention. Committed to making meaningful difference in customer service role.
• Serves customers by completing account transactions.
• I thoroughly followed bank policies, procedures, and guidelines to process transactions accurately.
• Provides account services to customers by receiving deposits and loan payments.
• Processed payments for customers with past-due balances.