Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Timeline
RegisteredNurse

Brenda Namutiibwa

Abu Dhabi,UAE

Summary

Resourceful and diligent team member with outstanding knowledge to develop and maintain healthy customer pipeline. Autonomous and conscientious to guarantee quality outcomes through controlled experiments. Consistently works to attract new business opportunities. Talent in multi-tasking customer service improvements.

Overview

5
5
years of professional experience
16
16
years of post-secondary education

Work history

Laboratory manager

MBN Clinical Laboratories Ltd
Mbale, Uganda
08.2018 - 08.2023
  • Managed lab equipment maintenance to ensure uninterrupted operations.
  • Ensured compliance with all health and safety regulations whilst carrying out laboratory tasks.
  • Streamlined communication channels within the team, fostering a productive work environment.
  • Maintained up-to-date knowledge about latest industry trends to keep the laboratory at par with global standards.
  • Managed laboratory budget effectively whilst ensuring all essential supplies were adequately stocked.
  • Coordinated with external parties for procurement of necessary lab supplies.
  • Implemented stricter safety measures, enhancing overall lab safety.
  • Played an instrumental role in hiring and mentoring junior staff members.
  • Oversaw quality control checks, ensuring compliance with industry standards.
  • Led various research projects from initiation to completion successfully.
  • Assisted in complex experiments when required, contributing to successful outcomes.
  • Promoted a culture of continuous learning amongst the team members, encouraging professional development.
  • Served as primary liaison between the laboratory and regulatory bodies during inspections and audits.
  • Created a balanced schedule for employees that ensured adequate coverage without overworking staff.
  • Handled incident reports promptly, reducing potential risks and hazards.
  • Updated laboratory records and secured information for compliance with confidentiality agreements.
  • Maintained inventories and reordered low-supply stock to meet laboratory requirements.
  • Generated quality control samples to recognise and respond to developing trends.
  • Developed and executed laboratory staff training plans to improve team capabilities.
  • Collaborated with external testing facilities to maintain uniform conditions across research activity.
  • Met internal and external accreditation factors for full testing activity compliance.
  • Increased brand recognition within niche using evidence-based marketing practices.
  • Created a positive company image, establishing trustful relationships with clients.
  • Managed multiple enquiries simultaneously for timely responses.
  • Developed troubleshooting guides simplifying problem resolution for customers.
  • Coordinated closely with other departments for comprehensive issue resolution efforts.
  • Elevated customer satisfaction by addressing and resolving complaints efficiently.

Laboratory technologist

MBN Clinical Laboratories Ltd
Kampala, Uganda
08.2018 - 08.2023
  • Kept abreast with latest research methodologies with regular training sessions.
  • Participated in interdisciplinary team meetings for better coordination.
  • Documented all laboratory findings meticulously for future reference.
  • Worked on multiple projects simultaneously under tight deadlines without compromising on quality.
  • Collaborated with researchers on scientific projects, contributing to breakthroughs.
  • Analysed samples using various techniques such as microscopy and chromatography for accurate results.
  • Complied with all regulatory guidelines during experiment execution, ensuring ethical conduct.
  • Troubleshot technical issues in lab equipment to prevent downtime.
  • Provided technical support for lab equipment maintenance, ensuring optimal performance.
  • Validated test results by cross-checking them against control samples.
  • Prepared specimens for analysis, aiding in precise diagnosis.
  • Maintained a clean and sterile lab environment, reducing potential contamination.
  • Handled samples in line with strict laboratory procedures using appropriate PPE.
  • Processed samples, labelled containers and completed required paperwork.
  • Recorded findings and submitted reports to manager.

Education

bachelor of Biomedical Laboratory Technology - Health

Makerere University
Uganda
08.2013 - 01.2017

Uganda Advanced Certificate of Education -

Seeta High School
Uganda
03.2011 - 12.2012

Uganda Certificate of Education -

Iganga girls’ secondary school
Uganda
02.2007 - 11.2010

Primary Leaving Examination -

Hillside primary school Naalya
Uganda
02.2000 - 11.2006

Skills

  • Good interpersonal relations skills with a clear-thinking ability and competence
  • Self-motivated, consistent and creative
  • Attention to Detail
  • Public speaking
  • Inventory tracking
  • Customer complaint management
  • Laboratory equipment maintenance
  • Strong communication
  • Phlebotomy
  • Invoice processing


Languages

English
Advanced

Affiliations

  • Travelling and learning new ideas
  • Listening to music
  • Making friends
  • Reading Novels

Accomplishments

    Was promoted to Managerial position in the first year of my recruitment at the company due to my outstanding performance during the training and probation period.


    Was awarded employee of the year, two years in a row, ( 2022 and 2023)

Certification

DHA Eligibility Letter

MOH evaluation Letter

Timeline

Laboratory manager

MBN Clinical Laboratories Ltd
08.2018 - 08.2023

Laboratory technologist

MBN Clinical Laboratories Ltd
08.2018 - 08.2023

bachelor of Biomedical Laboratory Technology - Health

Makerere University
08.2013 - 01.2017

Uganda Advanced Certificate of Education -

Seeta High School
03.2011 - 12.2012

Uganda Certificate of Education -

Iganga girls’ secondary school
02.2007 - 11.2010

Primary Leaving Examination -

Hillside primary school Naalya
02.2000 - 11.2006

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Brenda Namutiibwa