eBilling Specialist
Frontline Managed Services - Dinsmore & Shohl LLP
06.2023 - 05.2024
Hi, I’m
Brendon Marc Pereira
eBilling Specialist
Al Barsha,Dubai
Summary
To enhance my professional skills in a dynamic and stable workplace that offers me consistently positive atmosphere to learn and use my knowledge and skills to make a positive contribution to a company seeking a committed team player.
Work History
Frontline Managed Services - Dinsmore & Shohl LLPCincinnati, USA
eBilling Specialist
06.2023 - 05.2024
Job overview
- Submitting monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission.
- Tracking the status of electronic invoices from submission to acceptance.
- Resolving rejections until submission is successful and keeping documentation of issues/resolution.
- Resolving residual balances by: appeal, working with timekeepers directly for details to submit for repayment; or write off, through the appropriate assigned personnel.
- Setting Up and maintain vendor sites for new matters, new timekeepers, new and revised budgets and ongoing rates.
- Identifying, researching, and troubleshooting rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.
- Coordinating resubmission of invoices with billing team.
Highstreet Cruises And Entertainment Pvt Ltd (DELTA CORP)
Senior Front Office Associate
12.2020 - 05.2023
Job overview
- Handling information desk , customer ticketing.
- Onboard operations - maintaining Master on Board, medical inventory.
- Co-ordinating with the marine department for feeder boat moment for embarking and disembarking.
Travel Corporation India Limited
Customer Service Executive
11.2017 - 04.2020
Job overview
- Handling Scandinavian clients of Apollo (Sweden) and Aurinkomatkat (Finland)
- Audley (England) and Goa Experience (UK) as well as First In-bound clients arriving and departing at Goa International Airport.
HDFC Bank Limited
Business Development Representative
10.2015 - 11.2016
Job overview
- Handling and processing all types of Automobile Loans for 6 branches. (Application to Disbursement)
Air India Limited
Customer Agent Trainee (Cargo)
10.2014 - 02.2015
Job overview
- Training involved international and domestic cargo handling.
- Delivery, manifesting, sorting In-bond cargo.
Education
St. Xaviers College of Arts Science and Commerce
Bachelor of Commerce
Trade Wings Institute of Management
Diploma In Air Cargo
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Konkani
Bilingual or Proficient (C2)
Marathi
Beginner (A1)
Skills
- Billing systems and software
- Invoice Processing
- Data entry proficiency
- Claim submission
- Customer Engagement
- Invoicing proficiency
- Research and due diligence
- Audit Procedures
- Billing and Invoicing
- Microsoft Office
- Customer Service
- Customer service support
- Decision-Making
- Customer Relations
- Team Collaboration
Contact number
+971-502358735
Email address
brendonpereira3015@gmail.com
Timeline
Senior Front Office Associate
Highstreet Cruises And Entertainment Pvt Ltd (DELTA CORP)
12.2020 - 05.2023
Customer Service Executive
Travel Corporation India Limited
11.2017 - 04.2020
Business Development Representative
HDFC Bank Limited
10.2015 - 11.2016
Customer Agent Trainee (Cargo)
Air India Limited
10.2014 - 02.2015
St. Xaviers College of Arts Science and Commerce
Bachelor of Commerce
Trade Wings Institute of Management
Diploma In Air Cargo
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