BRICE BANLAV
Dubai,CAMEROONIAN
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Cashier/Waiter
Yalla Btata Cafeteria
Ras al-Khaimah, Imarat Ra's al Khaymah
07.2021 - 07.2023
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed timing standards in food deliveries to minimise delays.
Education
Certificate of Higher Education - Mass communication
G.B.H.S Bamenda Cameroon, University of Buea.
Cameroon 02.2013 - 04.2016
Skills
- Menu knowledge
- Food safety understanding
- Highly responsible and reliable
- Extensive hospitality background
- Effective sales techniques
- Menu memorisation
- Efficient payment processing
- Section management
- Product inventory maintenance
Languages
English
Fluent
Hobbies
Driving
Playing Musical instruments
Singing
Dancing
Timeline
Cashier/Waiter
Yalla Btata Cafeteria
07.2021 - 07.2023
Certificate of Higher Education - Mass communication
G.B.H.S Bamenda Cameroon, University of Buea.
02.2013 - 04.2016
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