BRIGHTY ELIZABETH
DUBAI,UNITED ARAB EMIRATES
Summary
To seek challenging career in a fast place organization when my experience commensurate Together with my Creative approach with can contribute to its on-term goals there by helping to strength my professional skills. I acquired thought out my career
Overview
13
13
years of professional experience
Work History
Relationship Officer - Personal Loan
Abu Dhabi Commercial Bank (ADCB)
Dub, United Arab Emirates
07.2023 - Current
- Educated customers about company products, services and special offers.
- Updated customers on service issues and maintained satisfaction through continued communication.
- Communicated client feedback to leadership teams and identified iimprovement possibilities.
- Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
Personal Finance Executive
Emirates Islamic Bank PJSC
Dubai, UAE
12.2022 - 04.2023
- Responsible for Islamic Personal Finance sourcing highly potential Customers
- Achieving the monthly Sales Targets for Islamic Finance
- Cross sell assets and free products
- Follow the various internal guidelines and procedures of the bank
- Ensure customer satisfaction through regular engagement.
Relationship Officer - Personal Loan
First Abu Dhabi Bank (FAB)
Dubai, UAE
12.2021 - 11.2022
- Generating the business through Open Marketing, Acquisition of new company listing, Internal Clint references and other marketing sources
- Visiting the companies, conducting the events, market, cold calls
- Take loan applications to reach incentive goal of 1.24 Million per month, Reach goal of 55 loan per quarter
- Assist with 20-30 customers on their accounts
- Providing prompt and accurate product & process information to the customers
- Working on end to end process, log in to approval, approval to disbursement, buyout process, fund release etc
- Cross selling
- TML processing, VISA validation
- IBM updation, CAS updation, Customer Service.
Relationship Officer - Personal Finance
Ajman Bank
Dubai, United Arab Emirates
01.2019 - 01.2021
- Responsible for business development of Personal Finance sales and operations
- Understand and provide efficient and effective customer service to Consistently meet and exceed customer expectations
- Accurate completion of all sales related documentation to close the sale
- Evaluating credit worthiness by processing loan applications and documentation within specified limit.
Branch Sales Manager and Operations
IDBI Bank Ltd
Kerala, India
01.2012 - 03.2016
- Supervise the Sales Team's daily performance or target and follow up on new or used sales achievements and taking part in casual transactions
- Achieving growth and hitting sales target by successfully managing the sales team
- Verifying new customer applications and keep the records on computers or automated machine.
Education
Bachelor of Commerce - BA English Administration
Mahatma Gandhi University
Kerala , IndiaMaster of Business Administration - Marketing Management
Manipal University
IndiaSkills
- COMMUNICATION
- PROFESSIONALISM
- LEADERSHIP
- TEAM WORK
- DELEGATING
- CUSTOMER SERVICE
- ORGANIZATIONAL SKILLS
Languages
English
Advanced
Hindi
Advanced
Malayalam
Native
Tamil
Beginner
CORE QUALIFICATION
- Excellent analytical and problems solvingskills with ability to work independently.
- Fast leaner , self-motivated team oriented with a high degree of attention and commitment to work.
- Excellent Client Management & interpersonal skill.
- Excellent knowledge of Banking Software FinnOne and Finacle operations.
- Excellent knowledge of Banking Software IBM, FSK, CAPTIVA,CAS,CRM.
- Excellent knowledge of Microsoft Word processing tools , MS-Excel and Outlook
- Extensive operation and Record Management
- Always communicating in a positive manner
- Energetic, dynamic and very enthusiastic, creative thinker, enjoy challenging young mind
ACHIEVEMENT
- Pan India Sales Performer - IDBI Bank
Kerala Region , India -2014
SIGNATURE
- First Women Sales Manager in the History of IDBI Bank , Kerala Reagion , India
DECLARATION
I Hereby state that the above information are true and correct to the best of my knowledge and belief.
BRIGHTY ELIZABETH
Timeline
Relationship Officer - Personal Loan
Abu Dhabi Commercial Bank (ADCB)
07.2023 - Current
Personal Finance Executive
Emirates Islamic Bank PJSC
12.2022 - 04.2023
Relationship Officer - Personal Loan
First Abu Dhabi Bank (FAB)
12.2021 - 11.2022
Relationship Officer - Personal Finance
Ajman Bank
01.2019 - 01.2021
Branch Sales Manager and Operations
IDBI Bank Ltd
01.2012 - 03.2016
Bachelor of Commerce - BA English Administration
Mahatma Gandhi University
Master of Business Administration - Marketing Management
Manipal University
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