To seek challenging career in a fast place organization when my experience commensurate Together with my Creative approach with can contribute to its on-term goals there by helping to strength my professional skills. I acquired thought out my career
Overview
13
13
years of professional experience
Work History
Relationship Officer - Personal Loan
Abu Dhabi Commercial Bank (ADCB)
Dub, United Arab Emirates
07.2023 - Current
Educated customers about company products, services and special offers.
Updated customers on service issues and maintained satisfaction through continued communication.
Communicated client feedback to leadership teams and identified iimprovement possibilities.
Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
Personal Finance Executive
Emirates Islamic Bank PJSC
Dubai, UAE
12.2022 - 04.2023
Responsible for Islamic Personal Finance sourcing highly potential Customers
Achieving the monthly Sales Targets for Islamic Finance
Cross sell assets and free products
Follow the various internal guidelines and procedures of the bank
Ensure customer satisfaction through regular engagement.
Relationship Officer - Personal Loan
First Abu Dhabi Bank (FAB)
Dubai, UAE
12.2021 - 11.2022
Generating the business through Open Marketing, Acquisition of new company listing, Internal Clint references and other marketing sources
Visiting the companies, conducting the events, market, cold calls
Take loan applications to reach incentive goal of 1.24 Million per month, Reach goal of 55 loan per quarter
Assist with 20-30 customers on their accounts
Providing prompt and accurate product & process information to the customers
Working on end to end process, log in to approval, approval to disbursement, buyout process, fund release etc
Cross selling
TML processing, VISA validation
IBM updation, CAS updation, Customer Service.
Relationship Officer - Personal Finance
Ajman Bank
Dubai, United Arab Emirates
01.2019 - 01.2021
Responsible for business development of Personal Finance sales and operations
Understand and provide efficient and effective customer service to Consistently meet and exceed customer expectations
Accurate completion of all sales related documentation to close the sale
Evaluating credit worthiness by processing loan applications and documentation within specified limit.
Branch Sales Manager and Operations
IDBI Bank Ltd
Kerala, India
01.2012 - 03.2016
Supervise the Sales Team's daily performance or target and follow up on new or used sales achievements and taking part in casual transactions
Achieving growth and hitting sales target by successfully managing the sales team
Verifying new customer applications and keep the records on computers or automated machine.
Education
Bachelor of Commerce - BA English Administration
Mahatma Gandhi University
Kerala , India
Master of Business Administration - Marketing Management
Manipal University
India
Skills
COMMUNICATION
PROFESSIONALISM
LEADERSHIP
TEAM WORK
DELEGATING
CUSTOMER SERVICE
ORGANIZATIONAL SKILLS
Languages
English
Advanced
Hindi
Advanced
Malayalam
Native
Tamil
Beginner
CORE QUALIFICATION
Excellent analytical and problems solvingskills with ability to work independently.
Fast leaner , self-motivated team oriented with a high degree of attention and commitment to work.
Personal Finance and Credit Card Representative at Abu Dhabi Commercial Bank (ADCB)Personal Finance and Credit Card Representative at Abu Dhabi Commercial Bank (ADCB)
Senior Relationship Manager /Communications Coordinator at Abu Dhabi Commercial Bank (ADCB)Senior Relationship Manager /Communications Coordinator at Abu Dhabi Commercial Bank (ADCB)