Bruce Mukabi

• Lead development and implementation of the Flight Safety Management System (FSMS) and Quality Management System (QMS) in compliance with regulatory requirements of the KCAA and industry best practices.
• Conduct comprehensive safety audits and inspections of operational procedures, maintenance practices, and training programs, resulting in an 80% reduction in safety incidents over five years.
• Develop and deliver safety training programs for [number] employees, enhancing their understanding of aviation safety standards as per ICAO doc 9859 and Annex 19, risk management, and emergency response procedures.
• Facilitate safety review meetings and safety reporting initiatives, encouraging proactive identification and mitigation of potential hazards within operation.
• Collaborate with cross-functional teams, including operations, maintenance, and regulatory affairs, to ensure consistent application and enforcement of safety and quality standards.
• Analyze safety data, identify trends, and recommend corrective actions to senior management, resulting in improved safety performance metrics.
• Assisted in the development and implementation of safety policies and protocols, ensuring compliance with government regulations and industry standards.
• Conducted data analysis and reporting on safety performance metrics, enabling targeted interventions and enhancements to operational safety.
  Supported investigations of safety incidents, contributing to root cause analysis and implementation of preventive measures.
• Collaborated with team members to conduct safety audits, leading to continuous improvement of operational processes and procedures.
• Collated required documentation to support external reviews and audits.
• Oversee daily operations to achieve high productivity levels.
• Use critical thinking to break down problems, evaluate solutions, and make decisions.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.

• Organised training sessions, enhancing team's competency in safety measures.
• Coordinated evacuation drills to familiarise employees with emergency procedures.
• Administered first aid training for immediate medical attention during emergencies.
• Reviewed incident reports frequently, making necessary adjustments in protocols accordingly.
• Conducted safety audits to identify areas of improvement.
• Managed security staff to ensure vigilant monitoring of premises.
• Liaised with local law enforcement agencies for efficient threat management.
• Mitigated potential hazards by enforcing strict adherence to safety guidelines.
• Maintained compliance with health and safety regulations by routine inspections.
• Enhanced building access control systems to limit unauthorised entry.
• Implemented fire prevention strategies, reducing likelihood of incidents drastically.
• Investigated breach incidents thoroughly; suggested preventive measures based on findings.
• Monitored CCTV footage, identifying potential threats promptly.
• Developed emergency response procedures for swift crisis resolution.
• Briefed new hires on company's safety policies, ensuring understanding and compliance from day one.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

• Led incident investigation teams when necessary; ensured transparent reporting of findings.
• Ensure flight briefs and process Flight plans in accordance to regulatory requirements.
• Communicate daily flight requirements and corresponding updates to frontline staff and stakeholders.
• Follow up on landing and overnight permits with Civil aviation.
• Coordinated with ground staff for efficient baggage handling; minimised delays on the tarmac.
• Responded proactively to unexpected changes in flight plans, demonstrating adaptability under pressure.
• Utilised flight planning software, leading to accurate weather forecasting and route planning.
• Updated flight crew and operational staff on weather conditions, operational facilities and air traffic.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Oversaw daily operations to achieve high productivity levels.

1. Dispatcher Awareness: Ensure Dispatchers are updated on policy and process changes, as well as relevant EKAS initiatives.

2. Support for Initiatives: Provide assistance for business process changes and various operational projects related to EKAS and Business Planning and Development (BPD).

3. Departure Flight Management: Lead EK and DNATA teams in managing flight departure process with a positive attitude, aiming to improve on-time performance and maximize payload. Analyse potential delays to enhance revenue and customer service.

4. Communication with Control Centre: Maintain constant communication with Emirates Duty Controller using a radio network and digital devices to ensure transparency regarding flight departure, aiding in efficient decision-making by Network Control Centre (NCC).

5. Collaboration for Improvement: Foster ongoing relationships with flight handling agencies to identify and recommend enhancements in safety and security procedures, ensuring airline meets high operational standards.

6.Attended regular training sessions to maintain up-to-date knowledge on regulations.

7.Contributed to 90% of on-time performance of flight departures.

• Ensured seamless operations by coordinating dispatch schedules.
• Managed emergency situations effectively to minimise disruption in services.
• Maintained cleanliness standards, resulting in a pleasing environment for passengers.
• Enforced adherence to airport policies and protocols, maintaining orderliness amidst high traffic volumes.
• Managed security procedures for enhanced airport safety.
• Coordinated with airline representatives for smooth flight transitions.
• Facilitated passenger boarding, reducing waiting times at the gate.
• Managed aviation planning and efficient use of flight resources.
• Kept flights running to schedule for smooth and reliable operations.
• Guaranteed operational compliance with ICAO, EU, national and government regulations.
• Identified and reported aircraft security hazards and areas of non-regulatory compliance.
• Liaised with airline representatives, fostering enhanced communication and cooperation.

Key Responsibilities:

1. Flight Handling Coordination: Coordinating with customer airlines and service delivery teams to ensure that flight handling requirements are met, including special loads.
2. Flight Scheduling: Proactively monitoring flight progress, identifying potential challenges, and communicating with service delivery teams to ensure smooth operations.
3. Data Management: Ensuring that flight movement data is accurately captured in DNATA Management Information Systems (DMIS) and updating Airport Activity Control System with delay potential.
4. Communication: Dispatching arrival and departure movement messages to keep network stations updated on flight schedules and potential delays.
5. Towing Program Management: Planning and executing an efficient aircraft towing program to optimize concourse allocation and achieve precision times.
6. Emergency Response: Coordinating emergency responses on affected flights, seeking, compiling, and disseminating information to/from service delivery teams and customer airlines.

Key Skills:

1. Communication: Effective communication with customer airlines, service delivery teams, and other stakeholders.
2. Problem-solving: Identifying potential challenges and developing solutions to ensure smooth operations.
3. Time management: Managing multiple tasks and priorities to achieve precision times.
4. Data analysis: Analyzing data to identify trends and make informed decisions.
5. Leadership: Leading front-line teams to achieve planned objectives.

Impact:
The Flight Control Supervisor plays a critical role in ensuring efficient operation of DNATA's airport services, impacting operational costs and service delivery. Effective performance in this role would result in:

* Improved flight handling efficiency
* Reduced delays and cancellations
* Enhanced customer satisfaction
* Optimal resource management
* Cost savings through efficient operations

• Maintained high-level operational efficiency by planning and directing air operations.
• Collaborated with various departments to ensure seamless communication across teams.
• Facilitated crisis management drills, fostering an environment of preparedness amongst the team.
• Ensured mission success through effective coordination with ground support personnel.
• Managed detailed briefings, resulting in smooth operation execution.
• Enhanced operational readiness by conducting regular training sessions for staff members.
• Upheld regulatory compliance through diligent monitoring and enforcement of procedures.