Buddhi Maya Moktan

• Operated point-of-sale systems, including scanners and card terminals, to process transactions efficiently.
• Scanned items, clarified pricing, applied discounts, and processed various promotions.
• Collected payments accurately, provided change, and bagged purchases promptly.
• Verified customer eligibility for restricted items in compliance with legal regulations.
• Balanced till at shift end and maintained precise cash drawer records.
• Handled exchanges, returns, and refunds swiftly to ensure customer satisfaction.
• Monitored stock levels and restocked shelves, reporting low inventory to supervisors.
• Maintained a clean and organized checkout area to uphold health and safety standards.

• Welcomed guests professionally, ensuring efficient check-in and check-out processes.
• Managed reservations, cancellations, and room assignments via hotel booking systems.
• Oversaw front desk operations, including key issuance and guest record maintenance.
• Provided detailed information on resort services, amenities, and local attractions.
• Coordinated with housekeeping and maintenance teams to guarantee room readiness.
• Processed payments and issued invoices while balancing cash and credit transactions.
• Coordinated room bookings, maximizing occupancy rates.
• Delivered excellent customer service by understanding and catering to guests' needs promptly.
• Multitasked efficiently during peak hours without compromising on service quality.
• Responded swiftly in emergency situations, ensuring safety of all guests.
• Processed reservation requests from various channels accurately to avoid double bookings.

• Welcomed and seated guests, ensuring a friendly dining experience.
• Accurately recorded orders and coordinated timely service.
• Handled billing, cash & card transactions efficiently
• Maintained cleanliness and adhered to hygiene standards.
• Resolved customer issues promptly and professionally.
• Supported smooth operations through reservation & order management

• Improved customer satisfaction by providing efficient and friendly service.
• Optimized workflow in busy periods through successful coordination with the kitchen staff.
• Provided recommendations on specials or seasonal offerings for increased sales revenue.