Senior IT Engineer Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Director of Sales and Marketing
Taam Global Inc Company
Abu Dhabi, UAE
07.2021 - 09.2024
Led the team of sales and marketing professionals to achieve business targets.
Enabled expansion into new markets by devising successful sales strategies.
Managed budget allocation for optimised campaign performance.
Negotiated high-value contracts to secure profitable deals.
Private Office of HH Sheikh Saeed Bin Saif Al Nahyan
Abu Dhabi, UAE
Abu Dhabi
04.2018 - 06.2021
Spearheaded the development and implementation of HR strategies that increased organizational performance
Created and facilitated comprehensive training programs, improving employee competencies and reducing turnover
Managed end-to-end recruitment processes, enhancing team diversity and ensuring strategic alignment with organizational goals
Led organizational process improvements, introducing new policies and technological solutions that boosted operational efficiency.
Learning and Emiratisation Officer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
Abu Dhabi, UAE
06.2015 - 02.2018
Managed talent development initiatives, designing and delivering training programs that increased employee performance by 30%
Collaborated with UAE universities to create tailored development programs for national talent, resulting 35% increase in workforce localization
Implemented Learning Management System (LMS) that streamlined learning processes and aligned them with organizational objectives
Managed career paths for high-potential employees, linking them with the performance appraisal process to ensure successful talent management.
Senior IT Engineer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
Abu Dhabi, UAE
06.2005 - 12.2014
Managed IT infrastructure, ensuring a 99% uptime and seamless system operations across organization
Delivered high-quality technical training to employees, significantly improving their proficiency in using essential tools and technologies
Optimized company's telephone system (PBX) and voicemail support, improving internal communication and reducing operational costs.
Shareholder Relations Officer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
Abu Dhabi, UAE
02.2003 - 06.2005
Maintained regular communication with shareholders and presented transparent reports on business performance
Strengthened relationships with Dubai Financial Market and Securities & Commodities Authority to ensure full regulatory compliance.
Education
Bachelor of Science in Business Administration - Business Administration
University of Wales
01.2017 - 09.2019
Bachelor of Business Administration - Management Information System
Certified Human Resources Business Partner (CHRBP)
Certified Human Resources Professional (CHRP)
Certified Process Professional (CPP), International Process and Performance Institute
Certified NLP Practitioner
Certified Associate Leadership & Executive Coach
Certified Life Coach
Certified Organizational Development Coach
Emotional Intelligence Coach Practitioner
Certified Career Counselor
Custom
Certificate for Outstanding Performance (Q3-Q4) - 2017
Employee Excellence Award for achieving high performance and reducing company costs by AED 2M through telecommunication optimization initiatives - 2013
Languages
English
Fluent
Arabic
Native
Timeline
Director of Sales and Marketing
Taam Global Inc Company
07.2021 - 09.2024
Private Office of HH Sheikh Saeed Bin Saif Al Nahyan
Abu Dhabi, UAE
04.2018 - 06.2021
Bachelor of Science in Business Administration - Business Administration
University of Wales
01.2017 - 09.2019
Learning and Emiratisation Officer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
06.2015 - 02.2018
Bachelor of Business Administration - Management Information System
New York Institute of Technology
02.2007 - 09.2010
Senior IT Engineer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
06.2005 - 12.2014
Shareholder Relations Officer
National Central Cooling Company, PJSC (Tabreed) - Mubadala Subsidiary
Commercial Account Manager at Global Industrial Company fka Global Equipment SupplyCommercial Account Manager at Global Industrial Company fka Global Equipment Supply