Bukenya Brian
Dubai
Summary
A conscientious and professional person with extensive experience in secretarial and hospitality roles. Highly organized and efficient individual, with a thorough and precise approach to projects, which has yielded excellent results to date. Able to manage own time effectively, and prioritize workload. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
5
5
years of professional experience
Work History
Bar attendant
Czn burak
11.2021 - 12.2023
- Inspect what you Expect” –MBWA (Management by Walking Around) using the 5 senses at all given point of time.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Service attendant
The Hangar dxb-Emirates leisure Group LLC
08.2019 - 07.2021
- Assisting the manager with inventories, ordering, receiving and stocking as needed.
- Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
- Explained food preparation methods to patrons with allergies and gluten intolerances.
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Ensured compliance with health and safety regulations by diligently monitoring procedures and implementing necessary adjustments when required.
Waiter/bar attendant
Bidi Bondi Bar & Restaurant – Emirates Leisure Group LLC
10.2018 - 04.2021
- Maintain regular attendance in compliance with the company standards, as required by scheduling which will vary according to the needs of the company.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Diploma in Business and International Marketing Management and Operations -
Makerere University Business School
Certificate in Information Technology -
Determine Technical School
Skills
- Experienced at working to tight deadlines and under considerable pressure
- Friendly and approachable with excellent interpersonal and customer relations skills
- Ability to understand, learn & adopt to new business reasonably, quickly & effectively
- Ability to manage time and prioritize workload to ensure that efficient delivery of all aspects of tasks
- Confident user of Microsoft office, including Excel, Word and power point
- Excellent communication skills, both written and oral
- Ability to work in a busy environment, conscientious
- Approach to clients, good selling skills to the company and its products
- Analytical and conventional thinking
- Strong in production and presentation skills with efficient, friendly service
- Polite and professional manner
- High levels of attention to detail
- Customer Service
- Alcohol awareness
- Bar equipment operation
- Glassware knowledge
- Cleanliness and hygiene
- Payment Processing
Languages
English Written & Oral
+254727568009
Personal Information
- Nationality: Ugandan
- Marital Status: Single
- Visa Status: EMPLOYMENT VISA
References
References available on request
Hobbies and Interests
- Reading books
- Watching movies
football
Been a good lover of soccer since i was kid ,played for some local teams and in school .love english premier league and supports mufc .
Timeline
Bar attendant
Czn burak
11.2021 - 12.2023
Service attendant
The Hangar dxb-Emirates leisure Group LLC
08.2019 - 07.2021
Waiter/bar attendant
Bidi Bondi Bar & Restaurant – Emirates Leisure Group LLC
10.2018 - 04.2021
Diploma in Business and International Marketing Management and Operations -
Makerere University Business School
Certificate in Information Technology -
Determine Technical School
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