Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
Timeline
Generic
Bunu Jirel

Bunu Jirel

Dubai

Summary

Experienced in customer service, adept at creating welcoming atmospheres and ensuring smooth dining experiences. Capable of handling high-pressure environments while maintaining cheerful and professional demeanour. Committed to providing exceptional service that leaves lasting impression.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Waitress

Tolia restaurant
Dubai
08.2024 - 05.2026
  • Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
  • Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Greeted new customers, answered initial questions and took drink orders.

Waitress

Maya restaurant
Dubai
02.2021 - 05.2023
  • Maintained safe hygiene and food handling standards for full compliance.
  • Greeted new customers, answered initial questions and took drink orders.
  • Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
  • Documented customer orders, calculated bills and processed payments.
  • Greeted new customers and offered immediate seating assistance.

Education

Culinary training - barista course

Iconic training institute
Dubai
03.2025 - 06.2025

Certificate of Higher Education - Accounting course

Patan Multiple campus
Nepal
02.2018 - 01.2020

Skills

  • Customer service
  • Teamwork
  • Communication skills
  • Time management
  • Food safety
  • Cash handling
  • Menu knowledge
  • Conflict resolution
  • Sales support
  • Strong communication
  • Positive and approachable
  • Team collaboration
  • Highly responsible and reliable
  • Table serving

Languages

English
Proficient
C2
Arabic
Beginner
A1
Hindi
Proficient
C2

Accomplishments

  • Improved good reviews by successfully handling customer complaints and implementing monthly staff training.

Affiliations

  • Member, food and beverage Union
  • Member, Institution of food safety
  • Member, Professional hospitality Association

Certification

  • Food safety certified
  • Barista certified
  • Level 2 of certification

Timeline

Culinary training - barista course

Iconic training institute
03.2025 - 06.2025

Waitress

Tolia restaurant
08.2024 - 05.2026

Waitress

Maya restaurant
02.2021 - 05.2023

Certificate of Higher Education - Accounting course

Patan Multiple campus
02.2018 - 01.2020
Bunu Jirel