Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Burhaan Hafeez Rehman

Dubai,UNITED ARAB EMIRATES

Summary

Motivated and reliable professional with over 3 years of experience in administration, coordination, and customer service roles. One year of UAE experience in the maritime sector as an Admin and Coordinator, along with two years in India as a Sales and Customer Service Executive. Skilled in communication, client handling, and organizational support. A quick learner and dedicated team player, seeking a growth-oriented role in a professional and respectful work environment in Dubai.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Admin / Coordinator

REXSHIP SHIP Management
Dubai, UAE
06.2024 - Current
  • Responsible for updating and maintaining vessel and crew data using SeaMaster software.
  • Maintain accurate records of crew details, ship inventories, office documentation, and vessel logs.
  • Assist the technical team with procurement processes and follow-ups.
  • Coordinate with manning agents and shore agents for smooth execution of crew changes.
  • Support day-to-day administrative functions to ensure efficient office operations.

Sales / Customer Service Executive

Karma Resorts
Goa, India
05.2022 - 03.2024
  • Promoted and sold resort memberships to prospective clients through personalized presentations.
  • Handled existing customer accounts, resolving inquiries and providing after-sales support.
  • Maintained strong client relationships to ensure customer satisfaction and loyalty.
  • Assisted in preparing reports, maintaining CRM records, and supporting the sales team.

Education

Diploma - 3-Year Diploma in Hotel Management

Agnel Institute of Food Craft and Culinary Science
GOA-INDIA
06.2019 - 04.2022

Skills

  • Management and coordination skills
  • Teamwork and collaboration
  • Strong communication skills
  • Customer service and client handling
  • Proficient in MS Office (Word, Excel)
  • Experience with SeaMaster and Shipaco software
  • Data entry and record maintenance

Languages

English
Proficient (C2)
Hindi
Proficient (C2)
Marathi
Upper intermediate
Gujarati
Fluent

Timeline

Admin / Coordinator

REXSHIP SHIP Management
06.2024 - Current

Sales / Customer Service Executive

Karma Resorts
05.2022 - 03.2024

Diploma - 3-Year Diploma in Hotel Management

Agnel Institute of Food Craft and Culinary Science
06.2019 - 04.2022

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Burhaan Hafeez Rehman