Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Certification
Software
Timeline
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Burhan Babiker Humaida Ahmed

Burhan Babiker Humaida Ahmed

Dubai,Dubai

Summary

Critical-thinking Head of Facilities Management with mechanical engineering background and Executive MBA in international management. Certified MEFMA bringing 17 years' experience in FM operation, bidding, consultancy, building standard, and personnel safety-driven compliance professional with in-depth knowledge of UAE regulations, best practices, and standard operating procedures. Extensive with different sectors at hospitals, malls, raise towers, communities, schools and governments

Overview

18
18
years of professional experience

Work History

Head Of Engineering & Facilities Management

Al Fattan Properties
Dubai
01.2024 - Current
  • Develop and implement comprehensive facilities operations and maintenance strategies aligned with organizational objectives in close collaboration with executive leadership.
  • Develop, drive and monitor the budget planning, cost management, and financial performance of the operations and maintenance department.
  • Collaborate with other departments to ensure maintenance activities align with overall business needs and goals, maintaining effective communication with key stakeholders.
  • Identify and implement innovative solutions to improve maintenance processes, reduce operational costs, and drive initiatives for sustainability and energy efficiency within facility operations.
  • Ensure compliance with all local and relevant international regulations related to facilities operations and maintenance.
  • Promote and implement sustainable practices within facilities operations to minimize environmental impact.
  • Stay updated on industry trends and innovations related to facilities management and sustainability.
  • Simultaneously lead multiple high value and complex projects within the area of specialization by directing relevant specialized contractors/consultants on a range of topics such as estimation of cost/work requirements and project specification and scope.
  • Works closely with the facilities design and turnkey projects section to ensure satisfactory maintenance for the buildings.
  • Build and maintain strong client relationships, understanding their needs and ensuring satisfaction.
  • Provide leadership, coaching, and mentorship to the operations and maintenance team, fostering a culture of continuous improvement, professional development, and team collaboration.
  • Lead the operations and maintenance team to achieve high standards of operational excellence, efficiency, and compliance with safety and regulatory standards.
  • Drafted an AMC agreement from scratch for TFM contracts includes KPI, SLA, policy, procedures and SOPs. achieved 100% completion target.
  • Preparing RFP documents, initiate FM tender, evaluating the techno-commercial proposal, awarding the contracts and follow-up the mobilization plan.
  • Providing expert guidance on facility management strategies and industry best practices.
  • Leading teams in technical, management, and operational submissions.
  • Collaborate with finance to develop and manage department budgets and financial projections.
  • Forecast revenue streams based on historical data, owner pipeline, and market conditions.
  • Establish pricing strategies for Facilities and Management services in collaboration with the team.

Deputy Head Of Facilities Management

AG Facilities Solution
Abu Dhabi/Dubai
08.2022 - 12.2023
  • Managing Abu Dhabi and Dubai portfolio for hard service, soft service, Pest control, Landscaping and façade cleaning with total manpower of 4,150 include Adnoc projects.
  • Provide direction to Managers in planning and executing assigned projects.
  • Develop best practices to achieve department goals.
  • Ensure that all staffs follow department policies and procedures.
  • Organize trainings to improve technical skills of department staffs.
  • Schedule regular client meetings to Maintain existing customer base and identify and new customers.
  • Build productive and long-term relationships with customers.
  • Ensure service levels meet or exceed customer expectations.
  • Address employee grievances and build positive working environment for employees.
  • Develop department budgets and establish cost-reduction initiatives.
  • Handling FM service for exhibition center in Adnec Abu Dhabi and delivering the services successfully through the year with zero downtime.

Head Of FM Technical Service

Farnek Service LLC
Abu Dhabi
03.2017 - 08.2022
  • Managing Abu Dhabi Branch portfolio for total facilities management unique and multiple projects in different field include commercial, residential, home service, clinic, governments entities, sport event and palaces.
  • Ensure delivery schedules, KPI, quantity and quality criteria are met.
  • Ensure that all health and safety obligations are complied with by facilities staff and independent contractors.
  • Supervised staff of 500 manpower, including assistant facility manager and FM Engineers in day-to-day activities.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer facing needs using Concept evolution and FSI.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Sage software.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
  • Developing and initiating a smart solution to existing and future clients.
  • Deliver the formula1 event at Yas marina circuit successfully with zero downtime.
  • Leading the business development team, initiating the tender process, preparing & presenting the technical/commercial proposal until mobilize the project.
  • Managing the department P&L and presenting the financial score sheet to the top management in weekly basis with solutions of cost reductions and revenue increase.

Facilities Engineer

Musanada
Abu Dhabi
01.2015 - 03.2017
  • Acting as contract manager for FM contracts.
  • Regular site inspection for monitor and supervision total FM hard and soft service.
  • Oversee work execution to ensure quality and HSE implementation within allocated time and budget.
  • Managing planned preventative maintenance schedules.
  • Managing DLP buildings through follow the defect notification with consultant and main contractor in order handover the building with fully operational.
  • Carrying out scheduled inspections and checks on M&E systems e.g. Refrigeration plant room checks, fire alarm testing, emergency lighting testing and fire hydrants flushing etc.

MEP Engineer

IMDAAD LLC
Dubai
09.2011 - 12.2014
  • Assisted operational teams in planning, organizing, directing and supervising the works in the appropriate operational departments to ensure smooth operation of all Mechanical & Electrical installations and associated equipment and that all equipment is maintained to highest achievable standard with minimum down time.
  • DUBAI-PALM JUMIERA-SEP.2011/ Comprehensive maintenance for villa at PALM JUMIERA at Dubai city.
  • MUSANADA-MARCH.2012/ Maintenance, repairing and operation of electromechanical works for schools at western region and A; Ain at Abu Dhabi.

MEP Engineer

HAMLUX
Abu Dhabi
01.2008 - 01.2011
  • Responsible for site supervision and monitoring of work in the site Interfaced with the consultants, main contractors and others outside the company for discussion technical work According to the measurements used.
  • ABU DHABI MUNICIPALITY-2008/ Maintenance, repairing and operation of electromechanical work in schools of sector (1) East Airport-road-Abu Dhabi/ main contract.
  • ABU DHABI MUNICIPALITY-2010/ Designed and installed duct split A/C at Musafah municipality (costumer service building).

Education

EXECUTIVE MASTER IN BUSINESS ADMINISTRATION - INERNATIONAL MANAGEMENT

YORK ST JOHN UNIVERSITY
UK
08.2022

LEVEL 7 DIPLOMA - STRATEGIC MANAGEMENT AND LEADERSHIP

OTHM QUALIFICATION
12.2020

COMPLETED CERTIFIED ENERGY MANAGER (CEM) COURCE - Energy

AEE
12.2019

DIPLOMA THREE YEARS - MECHANICAL ENGINEERING

SUDAN UNIVERSITY OF SCIENCE & TECHNOLOGY
05.2005

Skills

  • Cost Estimation
  • Business development
  • Critical thinking
  • Budget evaluation
  • Technical problem solving
  • Customer satisfaction
  • Strategic planning
  • Project management
  • Performance optimization
  • Technical consulting

Accomplishments

  • Managed a team of 4000 staff members.
  • Mobilize and managing different contracts worth 158 Million across Abu Dhabi city effectively.
  • Mobilize and manage a team of 1600 resources at YAS marina circuit project by delivering the F1 event successfully for the third year with over 55000 spectators from around the world.
  • Handled FM service for exhibition centre in Adnec Abu Dhabi and delivered the services successfully through the year with zero downtime.
  • Reduced department operating costs by 10% in 6 months.
  • Reduced energy consumption by 15% by adopting innovations and valuably manage assets efficiency.
  • Increased company revenue by AED 55M by negotiating variation and additional works.
  • Improved customer satisfaction ratings by 94% by increasing staff productivity.
  • Member of international institutions such as IAM, IFMA, CMI and AEE.
  • Familiar with UAE regulations and international standard such as NFPA, ASHRAE, SFG20, ESMA.

Languages

Arabic (Mother Tongue)
English (Fluent)

Personal Information

  • Date of Birth: 02/17/84
  • Nationality: Sundanese
  • Marital Status: Married

Certification

  • Certified CFM, MEFMA - 2017

Software

Maximo

MRI

Concept Evolution

Timeline

Head Of Engineering & Facilities Management

Al Fattan Properties
01.2024 - Current

Deputy Head Of Facilities Management

AG Facilities Solution
08.2022 - 12.2023

Head Of FM Technical Service

Farnek Service LLC
03.2017 - 08.2022

Facilities Engineer

Musanada
01.2015 - 03.2017

MEP Engineer

IMDAAD LLC
09.2011 - 12.2014

MEP Engineer

HAMLUX
01.2008 - 01.2011

DIPLOMA THREE YEARS - MECHANICAL ENGINEERING

SUDAN UNIVERSITY OF SCIENCE & TECHNOLOGY

EXECUTIVE MASTER IN BUSINESS ADMINISTRATION - INERNATIONAL MANAGEMENT

YORK ST JOHN UNIVERSITY

LEVEL 7 DIPLOMA - STRATEGIC MANAGEMENT AND LEADERSHIP

OTHM QUALIFICATION

COMPLETED CERTIFIED ENERGY MANAGER (CEM) COURCE - Energy

AEE

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Burhan Babiker Humaida Ahmed