Burhan Qazi
Key Account Manager
Dubai,DU
Summary
Experienced Account Manager with over 6 years of experience in Marketing and Advertising field. Excellent reputation for resolving problems and improving customer satisfaction .
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Key Account Manager
Bluewaves Advertising LLC
Dubai, UAE
03.2018 - 12.2022
- Responsible for planning and overseeing all activities & events, project management, marketing campaigns, and Market analysis.
- Acting as the lead point of contact for all matters specific to the accounts managed.
- Building and maintaining strong, long-lasting customer relationships.
- Converting the client needs into briefings for the creative/ production department.
- Preparing presentations, calendar of activities & reports.
- Coordinate and meet with the in-house design, production teams, and suppliers on all marketing campaigns and projects.
- Meeting with Brand Managers, Consultants, Event Organizers for future marketing opportunities.
Sr. Sales Consultant
2GIS
Dubai, UAE
04.2017 - 02.2018
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Identified prospects through cold calling, social media and trade publications.
- Performed 50 marketing calls per day to establish weekly appointments.
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
- Delivered superior service to portfolio of 88 accounts earning around 800,000 AED annually ( 75,000 AED Monthly AVG).
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Utilized Hubspot system to track activities and set appointments.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
Sr. Relationship Manager
Durar Advertising DMCC
Dubai, UAE
08.2015 - 04.2017
- Researched current trends to identify prospective customers and determine specific needs.
- Worked with clients to address and respond to client and partnership management issues.
- Developed new Advertising relationships with business prospects.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Worked with development team to maximize sales efforts to business customers and cross-sell other products and services like websites, Social media marketing plans and email campaigns.
- Identified improvement changes regarding key processes for internal controls and Marketing procedures.
Sales Consultant
Makin Technology Solutions LLC
Dubai, UAE
10.2013 - 07.2015
- Specializing in Payment Applications, RFID solutions and Customized EMV Plastic Cards
- Work with different bank in UAE (Mashreq Bank, Emirates NBD, Dubai Islamic, FAB and Sharjah Islamic Bank) for promoting EMV Cards, Contactless payment devices and POS Solutions)
- Work with Fly Dubai and managed to sold Datecs mPOS devices for In-Flight Payments.
- Specializing in customizing loyalty programs (card less and card based).
- Implementing Products & Solutions for Debit & Credit Card Application
- Marketing and promoting Secure Transaction & Payment Solution
- Business Marketing and promoting Banknote Processing Systems (Cash Sorting Machines).
Education
BBA - Sales And Marketing Education
Greenwich University
Karachi, Pakistan 01.2006 - 12.2009
MBA - Marketing
Greenwich University
Karachi,Pakistan 01.2010 - 11.2012
Skills
Key account management
High-impact proposal presentation
Business Development
Social media marketing
Product and service sales
Client Servicing
Marketing and Advertising
Project Management
Event Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Key Account Manager
Bluewaves Advertising LLC
03.2018 - 12.2022
Sr. Sales Consultant
2GIS
04.2017 - 02.2018
Sr. Relationship Manager
Durar Advertising DMCC
08.2015 - 04.2017
Sales Consultant
Makin Technology Solutions LLC
10.2013 - 07.2015
MBA - Marketing
Greenwich University
01.2010 - 11.2012
BBA - Sales And Marketing Education
Greenwich University
01.2006 - 12.2009