Busra Yildirim
Dubai,United Arab Emirates
Summary
Accomplished supply chain and logistics professional with 8 years of B2B experience. Skilled in end-to-end procurement, including vendor sourcing, bid analysis, contract negotiation, and purchase order management, consistently achieving cost savings and timely deliveries. Proven ability to build strong vendor relationships, evaluate pricing and quality, and ensure compliance with company standards. Adept at coordinating with finance, operations, and logistics teams, optimizing inventory, resolving discrepancies, and streamlining procurement processes. Proficient in ERP and CRM systems, with a track record of improving efficiency, reducing costs, and supporting business growth in the logistics sector.
Overview
2026
2026
years of professional experience
Work history
Group Senior Officer
DP World
Dubai, UAE
10.2024 - Current
- Develop and implement short and long term digital product sales plans to meet revenue targets.
- Identify and engage potential customers in the freight forwarding industry.
- Qualify leads from various industries and provide unique demonstrations to each client.
- Drive sales conversions through consultative selling and needs-based discussions.
- Manage the sales pipeline, track interactions, and update CRM regularly.
- Build and maintain strong relationships with key decision-makers.
- Collaborate with marketing and product teams to enhance sales strategies.
- Stay updated on industry trends, competitors, and digital transformation in logistics.
- Lead the entire sales cycle from closing efficiently to cross-selling and upselling.
- Follow-up on project implementation and ensure client satisfaction
Account Management Officer-Logistics Sales
DP World
Dubai
3 2020 - 10.2024
- Conduct market research and analysis to identify emerging trends and potential customers
- Generated $2M in revenue through strategic sales initiatives and client acquisition
- Cultivated strong relationships with internal stakeholders to boost collaboration.
- Negotiated contracts with vendors optimally, securing best deals for organization while maintaining excellent working relationships.
- Communicated with shipping and port agents for required documentation.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Gather data about clients, competitors, and market conditions.
- Tracked leads and monitored sales progress using CRM tools.
- Prepared proposals and quotations to customers & secured some contractual & annual agreements
- Study internal sales reports and client requests to enhance future proposals
- Generated new businesses through strategic new accounts from all around world to increase profit & market share
- Conducted sales calls & generated business for all logistics services provided by DP World, such as air, ocean & road freight, contract logistics, customs clearance
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Representing the company at industry conferences, events, and client meetings.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
Logistics Sales Executive
Easttrans Shipping Services
02.2019 - 01.2020
- Responsible for managing and interacting with clients, initiate and sustain relationships with new and existing customers
- Negotiate prices, contract terms, and service agreements with shipping lines, airlines, and other suppliers to maximize cost savings and operational efficiency.
- Developed targeted marketing campaigns aimed at increasing brand awareness among potential clients within specific industries or regions.
- Established long-term partnerships with key accounts, ensuring consistent revenue generation and growth opportunities.
- Developed strong relationships with carriers, leading to improved delivery times and reduced costs for clients.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
Supply Chain Specialist
Azelis Chemical Manufacturing
Istanbul, Turkey
01.2017 - 01.2019
- Organizing and monitoring all operational process related to export-import and transportation operations
- Build and maintain strong relationships with key vendors and internal stakeholders to ensure seamless supply chain operations.
- Coordinate with customs brokers, insurers, banks and transporters, and keeping cost-reduction skills by negotiate with all parties on the import process
- Taking full responsibility and ensure that all back office processes from customer order receipt to shipment receipt
- Increasing the loyalty or satisfaction of existing or potential customers with having well communication.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
- Stay updated on industry trends, supplier innovations, and market conditions to identify alternative sourcing opportunities.
- Lead end-to-end procurement processes, including issuing RFQs, negotiating contracts, and ensuring timely delivery.
- Monitor post-purchase performance and vendor compliance, ensuring resolution of discrepancies or delays.
Sales Representative
Inditex
01.2015 - 01.2017
- Greet and direct customers
- Provide accurate information
- Product features, pricing and after-sales services)
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service.
Education
Bachelor Degree - International Trade and Business Management
Dogus University
Erasmus+ Student Exchange - International Relations
Uniwersytet Civitas
Professional Certificate - Fundamentals of Supply Chain And Logistics
DP World
Professional Certificate - Successful Negotiation: Essential Strategies and Skills
Michigan University
Skills
- Vendor Sourcing & Management
- Procurement & Supply Chain Expertise
- Analytical & Market Research Skills
- Strong understanding of shipping/supply chain industry
- Outbound Sales & Pipeline Generation
- Excellent communication, negotiation, and presentation skills
- Proven track record in meeting or exceeding sales targets
- Process Improvement & Mentoring
- Communication & Stakeholder Management
- Negotiation & Cost Optimization
- Strong knowledge of ERP, CRM, Accounting, E-commerce, Logistics, Supply Chain
Languages
Turkish
Native
English
Proficient (C2)
Affiliations
- Fitness, Tennis, Painting, Hiking, Cooking
References
References available upon request.
Timeline
Group Senior Officer
DP World
10.2024 - Current
Logistics Sales Executive
Easttrans Shipping Services
02.2019 - 01.2020
Supply Chain Specialist
Azelis Chemical Manufacturing
01.2017 - 01.2019
Sales Representative
Inditex
01.2015 - 01.2017
Erasmus+ Student Exchange - International Relations
Uniwersytet Civitas
Account Management Officer-Logistics Sales
DP World
3 2020 - 10.2024
Bachelor Degree - International Trade and Business Management
Dogus University
Professional Certificate - Fundamentals of Supply Chain And Logistics
DP World
Professional Certificate - Successful Negotiation: Essential Strategies and Skills
Michigan University