Trustworthy Senior Technician Officer with 6 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Technical Advisor
East Gate Enterprises
Abu Dhabi, UAE
05.2025 - Current
Product Knowledge: Deep understanding of the technical aspects of the
products/services being sold.
Industry Expertise: Familiarity with industry standards, trends, and challenges.
Technical Demonstration: Ability to conduct product demos, explain technical features, and troubleshoot issues.
Solution Engineering: Understanding client needs and tailoring technical solutions accordingly.
Proposal & Tender Writing: Creating detailed technical proposals and responses to RFPs(Requests for Proposals).
Negotiation: Managing objections and pricing discussions effectively.
Presentation Skills: Delivering compelling presentations and demos to technical and non-technical audiences.
Customer Relationship Management: Building long-term relationships and trust with clients.
Active Listening: Truly understanding client pain points and goals.
Quality assurance officer
GHQ Armed Forces
Abudhabi
05.2018 - 03.2025
Optimised stock levels and reduced costs through effective supplier liaison.
Developed and implemented preventative maintenance schedules, significantly reducing unforeseen breakdowns and extending equipment lifespan.
Resolved critical technical issues under high-pressure situations, maintaining composure and ensuring minimal impact on operations.
Reviewed completed work to verify accuracy and address discrepancies.
Scheduled preventive maintenance to reduce the likelihood of unexpected breakdowns.
Trained and coached junior team members to maximise knowledge and competencies and increase performance.
Used bolts, screws and speed clips to assemble parts based on job requirements.
Installed new hardware and software to meet system specifications and user needs.
Followed user guides and technical manuals to complete skilled repairs.
Documented actions taken using work order system within [Software].
Conducted tactical troubleshooting to identify faults.
Senior technician officer
GHQ Armed Forces
Abu Dhabi, United Arab Emirates
05.2022 - 03.2025
Evaluated raw materials for assured supply chain integrity.
Trained colleagues for improved understanding of quality assurance protocols.
Ensured product quality by implementing rigorous inspection procedures.