Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
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Buthaina Marhoun

Buthaina Marhoun

Abu Dhabi,United Arab Emirates

Summary

Trustworthy Senior Technician Officer with 6 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work history

Technical Advisor

East Gate Enterprises
Abu Dhabi, UAE
05.2025 - Current
  • Product Knowledge: Deep understanding of the technical aspects of the
    products/services being sold.
  • Industry Expertise: Familiarity with industry standards, trends, and challenges.
  • Technical Demonstration: Ability to conduct product demos, explain technical features, and troubleshoot issues.
  • Solution Engineering: Understanding client needs and tailoring technical solutions accordingly.
  • Proposal & Tender Writing: Creating detailed technical proposals and responses to RFPs(Requests for Proposals).
  • Negotiation: Managing objections and pricing discussions effectively.
    Presentation Skills: Delivering compelling presentations and demos to technical and non-technical audiences.
  • Customer Relationship Management: Building long-term relationships and trust with clients.
  • Active Listening: Truly understanding client pain points and goals.

Quality assurance officer

GHQ Armed Forces
Abudhabi
05.2018 - 03.2025
  • Optimised stock levels and reduced costs through effective supplier liaison.
  • Developed and implemented preventative maintenance schedules, significantly reducing unforeseen breakdowns and extending equipment lifespan.
  • Resolved critical technical issues under high-pressure situations, maintaining composure and ensuring minimal impact on operations.
  • Reviewed completed work to verify accuracy and address discrepancies.
  • Scheduled preventive maintenance to reduce the likelihood of unexpected breakdowns.
  • Trained and coached junior team members to maximise knowledge and competencies and increase performance.
  • Used bolts, screws and speed clips to assemble parts based on job requirements.
  • Installed new hardware and software to meet system specifications and user needs.
  • Followed user guides and technical manuals to complete skilled repairs.
  • Documented actions taken using work order system within [Software].
  • Conducted tactical troubleshooting to identify faults.

Senior technician officer

GHQ Armed Forces
Abu Dhabi, United Arab Emirates
05.2022 - 03.2025
  • Evaluated raw materials for assured supply chain integrity.
  • Trained colleagues for improved understanding of quality assurance protocols.
  • Ensured product quality by implementing rigorous inspection procedures.
  • Reduced non-conformance, implemented corrective actions swiftly.
  • Improved process efficiency for reduced product defects.
  • Resolved complaints promptly to maintain client trust and satisfaction.
  • Collected data from production floor, identified gaps in the existing system.
  • Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
  • Oversaw training and performance of junior technicians on substantial projects.
  • Performed diagnostics and troubleshooting to reduce equipment downtime.
  • Directed installation and maintenance of complex systems, ensuring compliance with safety regulations.
  • Performed safety audits and risk assessments, identifying and mitigating workplace hazards.
  • Implemented employee incentive strategies to improve retention and productivity.
  • Enhanced productivity by implementing innovative technical solutions.

Education

Applied Bachelor's - Aviation Maintenance management

Abu Dhabi Polytechnic
09.2021 - 05.2024

Higher Diploma - Aircraft engineering technology

Abu Dhabi Polytechnic
11.2014 - 02.2018

High school - Literary

Al Naeem
09.2013 - 05.2014

Skills

  • Interpreting technical manuals
  • Performing aviation system modifications
  • Quality assurance standards
  • Communication
  • Leadership
  • Guiding teams
  • Fostering collaboration
  • Software applications for maintenance and engineering records

Accomplishments

  • Top performance, 2024
  • GHQ Innovation Award participation, 2023
  • EmiratesSkills, Participation as Competitor in Aircraft Maintenance, 2017, Abu Dhabi National Exhibition Centre
  • Certification of appreciation in Al Ain air Championship, 2015

Languages

English

Personal Information

Date of birth: 08/28/96

Timeline

Technical Advisor

East Gate Enterprises
05.2025 - Current

Senior technician officer

GHQ Armed Forces
05.2022 - 03.2025

Applied Bachelor's - Aviation Maintenance management

Abu Dhabi Polytechnic
09.2021 - 05.2024

Quality assurance officer

GHQ Armed Forces
05.2018 - 03.2025

Higher Diploma - Aircraft engineering technology

Abu Dhabi Polytechnic
11.2014 - 02.2018

High school - Literary

Al Naeem
09.2013 - 05.2014
Buthaina Marhoun