BUWANEKA PERERA
Sharjah,United Arab Emirates
Summary
Proactive individual with excellent communication and negotiation skills, coupled with strong background in sales and customer service with 9+ years of experience. Skilled in identifying client needs and providing tailored solutions. Committed to delivering exceptional results and driving success in management role.
Overview
9
9
years of professional experience
Work History
Property consultant
Aarna Real Estate Dubai
Dubai, UAE
07.2023 - Current
- Managed customer relationships to achieve high satisfaction rate.
- Advised customer on contract law and property law.
- Monitored property market trends to anticipate and meet customer demand accurately.
- Assisted clients throughout the entire buying or selling process, offering support from initial contact to successful closing.
- Maintain strong relationships with clients by providing timely updates and addressing concerns.
- Established and nurtured lasting client relationships through exceptional customer service for increased satisfaction.
Founder
Bigfoot Media FZ-LLC
Dubai, UAE
12.2022 - Current
- Made strategic decisions to guide company's growth and expansion.
- Launched new, innovative projects based on customer demand.
- Maintained agile, responsible organization with sustained revenue growth by monitoring industry forecasts, honing budgets, and adjusting marketing strategies.
- Networked with industry leaders, cultivating mutually beneficial partnerships.
- Developed and implemented marketing and sales strategies, increasing brand awareness and driving revenue growth.
- Promoted brand at events and conferences and established a strong reputation within industry.
- Envisioned and spearheaded the creation of successful business, demonstrating entrepreneurial drive and vision.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Identified and resolved operational issues impacting productivity, performance, or profitability.
- Promoted brand at events and conferences and established strong reputation within the industry.
Business Development Executive
Lanka Hospital Diagnostics
, Sri Lanka
01.2017 - 12.2020
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Identified opportunities to drive business growth, diversification and expansion.
- Forecasted sales and market trends to improve business strategy.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Medical Delegate
Hemas Pharmaceuticals (Zydus Cadila)
Colombo, Sri Lanka
02.2016 - 12.2016
- Assessed incident reports and discussed issues with manager for better outcomes.
- Built positive relationships with local representatives to stay current on needs and understand policy impacts.
- Reviewed and modified emergency procedures to comply with guidelines and health standards.
- Presented reports to interested groups or stakeholders and fielded questions.
- Selling products and services using solid arguments to prospective customers.
- Achieve agreed upon sales targets and outcomes within schedule
Medical Promotion Delegate
Delmage Forsyth & Co Ltd
Colombo, Sri Lanka
05.2015 - 02.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
Bachelor of Business Administration - Business Management
National Institute of Business Management
Colombo, Sri LankaFoundation degree - Business Studies S, Accounting S, Economics F, General English A
Trinity College – Kandy
Colombo, Sri LankaSkills
Effective communication skills
Teamwork
Ability to work under pressure
Time management
Negotiation and influencing
Creative thinking and problem solving
Marketing Development
Proficient in MS Office
Languages
English
Fluent
Timeline
Property consultant
Aarna Real Estate Dubai
07.2023 - Current
Founder
Bigfoot Media FZ-LLC
12.2022 - Current
Business Development Executive
Lanka Hospital Diagnostics
01.2017 - 12.2020
Medical Delegate
Hemas Pharmaceuticals (Zydus Cadila)
02.2016 - 12.2016
Medical Promotion Delegate
Delmage Forsyth & Co Ltd
05.2015 - 02.2016
Bachelor of Business Administration - Business Management
National Institute of Business Management
Foundation degree - Business Studies S, Accounting S, Economics F, General English A
Trinity College – Kandy
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