Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
OfficeManager
Byju Mukkri Mukkri

Byju Mukkri Mukkri

Dubai,Dubai

Summary

Organized and efficient office manager for corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professionals exemplify multidisciplinary managerial skill in process, procedure, and policy improvement initiatives. Accomplished in workflow optimization techniques implementation that increase productivity, reduce labor, and maintain business integrity and quality of service.

Overview

20
20
years of professional experience
7
7
years of post-secondary education

Work history

Office Manager

Laing O'Rourke
Dubai, United Arab Emirates
08.2007 - Current
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed the office, supervising workers, enhancing productivity and driving efficiency.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Conducted risk assessments to reach regulatory compliance and promote staff health and safety.
  • Provided proper scheduling of clients, ensuring timely and effective allocation of resources and calendars.
  • Oversaw staff training for [Number] employees, ensuring all staff training was up-to-date.
  • Provided expert clerical support to over [Number] internal staff and management by handling wide range of routine and special requirements.
  • Negotiated with vendors to minimise costs and improve service delivery.
  • Evaluated personnel performance to complete development reviews, addressing concerns and making progress recommendations.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
  • Collaborated and clearly communicated across teams to achieve consistent service delivery.
  • Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
  • Consulted with senior management to develop operational enhancements, streamline processes and increase team performance.
  • Completed orientations to integrate new staff to company systems and culture.
  • Trained and mentored staff to drive performance and target achievement.
  • Acted as main point of contact for [Number] managers, expertly addressing concerns and queries.
  • Prepared budgets and analysed data for management team.
  • Managed high volumes of correspondence with excellent record-keeping and minimal response times.
  • Prepared vendor invoices and processed incoming payments.
  • Arranged corporate events and conferences for [Number]+ attendees.
  • Increased team productivity by harnessing [Software] to manage tasks.
  • Managed company data and KPI report generation.
  • Reviewed timesheets and administered employee entitlements with excellent HR knowledge.
  • Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
  • Enhanced productivity of managers by providing expert administrative support.
  • Managed projects within strict deadlines and budget constraints.
  • Built rapport with key stakeholders to improve communication and operational delivery.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Finalised vendor and employee contracts with strong legal knowledge.
  • Completed payroll using [Software] to maintain comprehensive records.
  • Provided complete meeting support, including materials preparation and minute-taking.
  • Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information.
  • Optimised finance and accounting systems to minimise processing times.
  • Handled conflicts and complaints with strong problem-solving and mediation skills.
  • Conducted over [Number] employee evaluations per quarter to improve team performance.
  • Developed Standard Operating Procedures (SOP) for administrative employees.
  • Oversaw office inventory ordering, requisitions and stocking.

Administration Officer

Kele Contracting LLC
Dubai, United Arab Emirates
06.2005 - 07.2007
  • Developed top talent and coordinated background checks and on-boarding and exit processes .
  • Established efficient, dependable administrative teams by providing ongoing career acceleration opportunities.
  • Spearheaded internal communication initiatives to foster timely order completion and deadline management.
  • Drafted informative reports regarding upcoming projects and required resources.
  • Established workflow processes and implemented modifications to improve administrative operations.
  • Prepared and posted invoices to customers, processed payments and documented account updates.
  • Produced detailed reports using Microsoft Office.
  • Ordered and maintained office stationery supplies, including ink cartridges, toner and paper.
  • Provided administrative support, including processing purchase orders, service contracts and financial reports.
  • Supported HR functions, including new hire orientation and equipment allocation.

Office Manager

Airtel Telecommunications
Kannur, India
10.2004 - 09.2005
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed [Number]-employee office, supervising workers, enhancing productivity and driving efficiency.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.

Trainee Junior Engineer

Kerala Government Irrigation Department
Kannur, India
09.2003 - 09.2004
  • Delivered repairs and analysis to optimise system performance.
  • Diagnosed product faults with Plan-Do-Check-Act methodology.
  • Completed lab-based testing to evaluate product effectiveness.
  • Visited sites with engineer to support servicing and maintenance tasks.

Education

Bachelor of Commerce - Bachelor of Commerce

JA Arts and Science College
Tharapakkam, Tamil Nadu
06.1999 - 05.2002

Draughtsman Civil - Civil

NCVT Govt. of Vocational Training
Kannur
06.1994 - 06.1996

Advanced Diploma in Software Management & AutoCAD - Software Management

LCC
Kannur
04.1997 - 06.1999

Skills

  • Contract negotiations
  • Expense reporting
  • Technical support
  • Accounts Payable/Accounts Receivable
  • Bookkeeping
  • Documentation control
  • Purchase Order (PO) processing
  • Team standards
  • In-house staff training
  • Policy and procedure modification
  • Employee management
  • Business administration
  • Presentation design
  • Administrative support
  • Office administration
  • Facilities management
  • Office management
  • Mail handling
  • Microsoft Office
  • Payroll and budgeting
  • Friendly nature
  • Multi-tasking ability
  • On-site health and safety
  • Organisational skills
  • Event planning

Languages

English
Fluent
Hindi
Fluent
Malayalam
Native

Accomplishments

  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.

Timeline

Office Manager

Laing O'Rourke
08.2007 - Current

Administration Officer

Kele Contracting LLC
06.2005 - 07.2007

Office Manager

Airtel Telecommunications
10.2004 - 09.2005

Trainee Junior Engineer

Kerala Government Irrigation Department
09.2003 - 09.2004

Bachelor of Commerce - Bachelor of Commerce

JA Arts and Science College
06.1999 - 05.2002

Advanced Diploma in Software Management & AutoCAD - Software Management

LCC
04.1997 - 06.1999

Draughtsman Civil - Civil

NCVT Govt. of Vocational Training
06.1994 - 06.1996

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