Raheel Ahmed Shaik

• Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
• Leveraged data, implemented new technology and revised procedures to support change.
• Developed corrective action plans for potential areas of compliance vulnerability.
• Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
• Maintained internal accuracy and transparency controls in accounting and bookkeeping.
• Guided staff and provided opportunities for growth by encouraging creativity and ownership.
• Interviewed, supervised and motivated staff members to achieve optimal productivity.
• Developed program to promote new managers from within, building and maintaining cohesive leadership structure.

• Devised processes to boost long-term business success and increase profit levels.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Reviewed shift reports to understand current numbers and trends.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.

Ø Supervising the transportation activities, planning daily routes and load scheduling for multi-drop deliveries.

Ø Manage the flow of incoming materials and outgoing finished products to ensure clients receive products on time.

Ø Monitor that all partners in the supply chain are working effectively and efficiently to ensure smooth operations.

Ø Safeguards warehouse operations by establishing security procedures and protocols.

Ø Control inventory levels by conducting physical counts, reconciling with data storage system.

Ø Complete warehouse operational requirements by scheduling, assigning tasks to employees and following up on work results.

Ø Resolve problems concerning transportation, logistics systems and manage customer issues.

Ø Negotiate shipping and supplier costs, and work to improve the efficiency of the company’s supply chain operations.

Ø Supervise the production team, perform quality checks on packaging and ensure cleanliness of warehouse according to HACCP requirements.

• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Planned and directed staff training and performance evaluations.

Ø Administrative tasks, managing phones and emails, scheduling appointments and planning meetings.

Ø Maintaining record of documents such as company License, client/supplier contracts and various certificates in confidential manner.

Ø Managing different vendors like warehouse maintenance, Pest control & Security.

Ø Keeping accurate records with regards to shipment documents, delivery schedule. Staff related issues, time sheets & HR issues.

Ø Travel arrangements and reservations for senior managers

Ø Managing office inventory and order office supplies.

Ø Data entry; Generating invoice, receipt of payments and maintaining transaction details.

Ø High level of customer service while communicating with the customers if there are any issues with their delivery; problem solving.

Ø Supervising the order packaging for reputed clients to ensure quality status.

Ø Training new staff to deliver high standard of administrative service and providing backup to colleagues whenever necessary.

Ø Drive sales through positive communication and offer accurate product knowledge to customers.

Ø Develop good relationship with customers through personal contact and via telephone.

Ø Prepare quotations, respond to queries and arrange purchasing procedures for customers.

Ø Record sales & order information and submit daily sales activity report to the Manager.

Ø Supervise outdoor events and promotions to attract customers to maximize sales and provide weekly summary of the events to sales manager.

• Analyzed past sales data and team performance to develop realistic sales goals.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
• Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.