Hi, I’m
Caleb Byamukama
Dubai
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Summary
As a seasoned Lead Bartender with more than 5 years of hands-on experience in the dynamic world of bartending, I am a consummate professional known for my pertise in mixology, exceptional customer service, and team leadership. My dedication to delivering top-notch service, crafting innovative cocktails, and ensuring a memorable guest experience has been the hallmark of my career. Proficient in managing bar operations, inventory, and training staff, I thrive in high-pressure environments while maintaining a friendly and approachable demeanor. With a passion for creativity and a commitment to excellence, I am a valuable asset to any establishment seeking to elevate its bar program and exceed customer expectations.
Overview
6
years of professional experience
Work History
Al Habtoor Polo Resort
Lead Bartender
11.2023 - Current
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Trained three new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Radisson Red Hotel, Dubai Silicon Oasis
BARTENDER
03.2021 - 11.2022
Job overview
- Crafting Exquisite Cocktails:Prepare a diverse range of cocktails with precision, creativity, and consistency, ensuring every drink meets the hotel's high standards
- Elevated Customer Service: Deliver unparalleled customer experiences by engaging with guests, taking orders, and resolving inquiries or concerns promptly and professionally
- Efficient Bar Management: Oversee daily bar operations, including inventory management, restocking supplies, and maintaining a clean and organized workspace
- Team Leadership: Coordinate and inspire the bar st assigning tasks and fostering a collaborative environment to ensure seamless service during shifts
- Quality Assurance: Uphold rigorous quality control measures to guarantee the highest standards in drink preparation, presentation, and overall service excellence.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Completed requisitions to maintain required stock par levels.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Dubai Silicon Oasis
JONES THE GROCER - RADISSON RED HOTEL
03.2021 - 11.2023
Job overview
- Mixology and Cocktail Crafting: Create a wide range of cocktails and drinks, ensuring precision in measurements, presentation, and taste
- Beverage Menu Development: Collaborate with management to design and update the cocktail menu, incorporating seasonal ingredients and trends
- Customer Service: Provide exceptional customer service, taking orders, suggesting drinks, and engaging with patrons to enhance their overall experience
- Supervision and Training: Lead and mentor junior bartenders, baristas, and staff, ensuring they adhere to quality and service standards
- Coffee Preparation: Prepare and serve various coffee beverages, including espresso, cappuccinos, lattes, and specialty coffee drinks
- Inventory Management: Monitor and manage bar and coffee supplies, including alcohol, coffee beans, syrups, garnishes, and other essentials, to ensure efficient operations and minimize waste.
- Performed key tasks to promote inviting grocery store appearance.
- Orchestrated performance-oriented environment by closely supporting team members.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Evaluated suppliers to maintain cost controls and improve operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Launched quality assurance practices for each phase of development
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
BARTENDER & BARISTA, Good Vibes Coffee Eatery
GOOD VIBES COFFEE SHOP
10.2019 - 06.2021
Job overview
- Dubai Silicon Oasis
- Mixology Mastery: Expertly craft a diverse range of cocktails and beverages with precision and flair, ensuring each drink meets high-quality standards
- Customer-Centric Service: Provide exceptional guest experiences by engaging with patrons, taking orders, and delivering friendly, knowledgeable service in both the bar and coffee areas
- Dual-Role Efficiency: Manage the seamless operation of the bar and coffee station, including inventory control, staff coordination, and maintaining a clean, well-organized workspace to meet the demands of both roles effectively.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Used POS system to accurately enter orders and process payments.
- Learned special recipe items and seasonal offerings to best meet customer needs.
WAITER, 2K RESTAURANT
Bar Waiter
01.2018 - 02.2019
Job overview
- Maintained accuracy and efficiency when processing sales transactions.
- Maintained clean and organized bar area.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Anticipated guest needs and provided proactive service.
- Assisted with bartending duties during high-volume shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
YMCA InstituteKampala
from Food Safety And Nutrition
08.2017
University Overview
- Awarded Certificate In Food Safety And Handling
- Awarded Handling Guest Complaints
Skills
- Multitasking
- Teamwork and Collaboration
- Organization and Time Management
- Team Management
- Supervision and Leadership
- Food Preparation
- Beverage Preparation
- Basic Accounting
- Classic Cocktails
- Team Training and Development
- Wine and Liquor Knowledge
- Customer Service Expertise
- Service-Oriented Mindset
- Ordering Bar Supplies
- Hospitality Service Expertise
- Cash Register Operation
- Creative Mixology
- Responsible Alcohol Service
- Knowledge of Craft and Microbrews
- Liquor, Beer, and Wine Knowledge
- Preparing garnishes
- Classic cocktails
- Ordering bar supplies
- Responsible alcohol service
- Liquor, beer and wine knowledge
Accomplishments
- Promoted to Bartender after nine months at Radisson Red Hotel
Languages
English
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Bartender
Al Habtoor Polo Resort
11.2023 - Current
BARTENDER
Radisson Red Hotel, Dubai Silicon Oasis
03.2021 - 11.2022
JONES THE GROCER - RADISSON RED HOTEL
Dubai Silicon Oasis
03.2021 - 11.2023
GOOD VIBES COFFEE SHOP
BARTENDER & BARISTA, Good Vibes Coffee Eatery
10.2019 - 06.2021
Bar Waiter
WAITER, 2K RESTAURANT
01.2018 - 02.2019
YMCA Institute
from Food Safety And Nutrition
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