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Sales Support Officer
Al Rasheed 4 Bldg, Tiger, Al Taawun St.,SH
Summary
Strongly focused with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines. Driven, results-focused sales support officer with 5 years' experience in the power generation industry with an extensive range of skills. Driven to achieve the best results for customers.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Sales Support Officer
Jubaili Bros LLC
Sharjah
01.2019 - Current
- Educated customers on promotions to enhance sales.
- Processing orders and making sure that process goes smoothly from beginning to end.
- Preparing weekly report on branch performance.
- Preparing bi-weekly report about the 5 biggest markets for export.
- Preparing study sheets for tenders with technical specifications.
- Handling customer correspondence, inquiries and complaints
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales /Administrative Coordinator
Jubaili Bros SAL
Jebel Ali Free Zone
12.2016 - 01.2019
- Preparing tenders, proposals and quotations.
- Providing pre-sales and sales support.
- Providing product education and advice.
- Organizing sales visits.
- Liaising with existing clients
- Maintaining records of all company travel related expenses.
- Coordinated travel itineraries, including flights, ground transportation and hotel accommodations.
- Monitoring and maintaining company flat.
- In-charge of any company related events.
- Responsible for the dispatch employee uniforms and maintaining record of it
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
Admin / Recruitment Support
Jubaili Bros SAL
Jebel Ali Free Zone
11.2014 - Current
- Interpreted management directives to define and document administrative staff processes.
- Codified office structures and processes to promote teamwork and performance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
- Welcoming guest and preparing meeting rooms for appointments.
- Negotiating with hotel personnel for guest’s hotel reservation.
- Preparing flight studies for employee’s annual vacation.
- Handling files of Site Projects orders.
- Preparing overtime record for employees.
- Searching for applicants for positions required.
- Calling out applicants and scheduling them for an interview.
- Assisting with administrative work (filing attendance, leaves and etc).
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Bachelor of Science - Accounting
University of Perpetual Help System Dalta
06.2008 - 10.2011
Skills
Network development
Lead prospecting
Lead Generation
Recordkeeping
Strong enthusiasm
File and records management
Customer Relations
Retention strategies
Interpersonal communication skills
Meeting minutes
Office administration
Filing and data archiving
Travel coordination
Hobbies
I enjoy spending time reading self-help books and historical novels. If I'm not reading, I would find myself writing. I currently have 3 blogsites, more of a personal journal, and currently making my way to finish 2 novels.
Timeline
Sales Support Officer
Jubaili Bros LLC
01.2019 - Current
Sales /Administrative Coordinator
Jubaili Bros SAL
12.2016 - 01.2019
Admin / Recruitment Support
Jubaili Bros SAL
11.2014 - Current
Bachelor of Science - Accounting
University of Perpetual Help System Dalta
06.2008 - 10.2011