Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Camila Sanchez Lopez

Camila Sanchez Lopez

Summary

Highly motivated and customer-oriented server with one year of experience in New York’s restaurant industry, adept at providing exceptional dining experiences in high-pressure environments. Skilled in taking accurate orders, handling transactions efficiently, and ensuring customer satisfaction through attentive and friendly service. My background in customer service from working in call centers has strengthened my communication, problem-solving, and conflict-resolution skills, allowing me to handle customer inquiries and complaints professionally. Fluent in English and Spanish, I can effectively assist a diverse clientele, ensuring clear communication and a personalized experience for guests from different backgrounds. My ability to multitask, stay organized, and work collaboratively with a team makes me a valuable addition to any hospitality setting. Now seeking an opportunity in Dubai to apply my skills in a dynamic and customer-focused environment.

Overview

1
1
year of professional experience

Work History

Server

Conmigo restaurant
06.2023 - 03.2024
  • Provided exceptional service to an average of 40 customers per shift, maintaining high satisfaction standards
  • Assisted in organizing the dining area, ensuring a clean and orderly environment
  • Efficiently took orders and served food and beverages in a timely manner
  • Worked closely with the kitchen team to ensure proper presentation and timely delivery of dishes
  • Maintained in-depth knowledge of the menu and recommended dishes based on customer preferences

Server

La Esquina
06.2023 - 03.2024
  • Provided exceptional service to an average of 25 customers per shift, maintaining high satisfaction standards
  • Assisted guests with menu selections, providing detailed descriptions and accommodating dietary restrictions
  • Managed multiple tables simultaneously, ensuring efficient service and a smooth dining experience
  • Trained new staff members on service procedures, menu knowledge, and customer interaction best practices

Education

Civil engineer -

Pontifical Xavierian University
01.2023

Skills

  • Ability to take orders accurately
  • In-depth menu knowledge
  • Personalized recommendations
  • Speed and efficiency in service
  • Coordination with the kitchen team
  • Excellent communication with customers
  • Excellent communication with team members

Languages

Spanish
English

Timeline

Server

Conmigo restaurant
06.2023 - 03.2024

Server

La Esquina
06.2023 - 03.2024

Civil engineer -

Pontifical Xavierian University
Camila Sanchez Lopez