An adaptable, self motivated and focused Human Resources Professional with broad-based HR management experience. Highly skilled in overseeing HR operations, including HR information management, compliance, employee lifecycle, developing/implementing HR policies and strategies, and and driving adherence to legal requirements.
Overview
13
13
years of professional experience
Work History
People & Culture Executive
Paus Wellness Club
01.2025 - Current
Developed and implemented onboarding and orientation programs for new employees.
Administered employee benefits programs and assisted with open enrollment.
Improved office efficiency by effectively managing internal communications and correspondence.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Collaborated with managers to identify and address employee relations issues.
Assisted with writing job postings and job descriptions for boards.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Facilitated onboarding sessions for new hires, bolstering employee job position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Instructed senior leaders on appropriate employee corrective steps.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
People Partner
KingMakers Management DMCC
06.2024 - 12.2024
Support and Collaborate with other People Partners from different sites (Malta, Cape Town, Madrid, Nigeria and UK)
Partner with senior leadership on HR strategies and initiatives that support business objectives.
Act as main point of contact for employees, addressing queries and concerns while ensuring a positive employee experience.
Lead and manage employee relation matters, including performance management, conflict resolution, and disciplinary actions.
Collaborate with finance teams on payroll, compensation reviews and benefits administration.
Ensure compliance with UAE labor laws and company policies.
Oversee offboarding processes, including exit interviews, contract terminations and settlements
Handling payroll processing and end-of-service calculations for departing employees, ensuring compliance with the UAE labor laws.
Senior People Coordinator
Yolk Brands – Pickl/BonBird/1762 Deli/Southpour
12.2022 - 06.2024
Act as the first point of contact for employees regarding all HR-related queries, ensuring timely and professional support.
Reviewed and updated HR policies and procedures in alignment with UAE Labour Law; regularly communicated amendments to relevant staff.
Provided guidance and advisory support to employees and line managers on the consistent application of HR policies and procedures.
Handled employee relations by addressing grievances through professional mediation and organized morale-boosting initiatives to enhance performance and engagement.
Conducted internal HR audits across all HR functions including employee records, contracts, visa documentation, payroll, onboarding/offboarding, and WPS compliance to ensure accuracy, consistency, and full alignment with UAE Labour Law. Presented findings with recommendations for process improvements and risk mitigation.
Collaborated with Finance, PRO, and departmental heads to reconcile personnel data and ensure proper documentation and compliance across systems and records.
Partnered with hiring managers to collate staffing needs; developed job descriptions, screened CVs, assessed qualifications, and coordinated interviews.
Managed full-cycle recruitment support including shortlisting candidates, scheduling interviews, and participating in final interview stages.
Organized and monitored periodic renewals of store and vehicle licenses, employee and vehicle insurance, medical policies, work permits, and occupational health cards (OHC).
Handled visa processing with submission of accurate documentation to the Ministry of Labor and GDRFA for new applications, renewals, and cancellations.
Processed all onboarding and offboarding requirements including contracts, offer letters, final settlements, and related documentation.
Maintained accurate employee records including contracts, visa copies, passport data, bank details, and other related documents.
Managed payroll processing and ensured timely salary disbursement with 100% compliance to WPS regulations.
Oversaw employee medical insurance by processing additions/removals, updating records, and reconciling monthly invoices.
Ensured timely renewal of trade licenses and other company-related legal/governmental documents.
Independently prepared HR documentation including letters, memos, reports, and disciplinary actions in line with company standards.
HR & Admin Officer
Subway & Papparoti Café
09.2014 - 11.2022
Reporting directly and updates the General/Admin Manager every day with regards to the daily activities of the shops.
Answers calls regarding queries or any complaints regarding the restaurant’s services.
Recruiting, training, supervising junior staff and delegating work as required.
Organize periodic renewal of Licenses (stores & vehicle), Insurance policies (stores, employees, vehicles, medical), Work Permits, Visas, OHC (Occupational Health Cards).
Submission of correct documentation to the Ministry of Labor and GDRFA (Immigration) for applications of new visa and renewals.
Calculate, arrange and prepare Employee End of Service Benefits.
Take, submit & collect all necessary documentation to organize all employee official paperwork.
Arrange medical tests, passports, visas, memos, and fine resolution.
Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management.
Prepare and modify documents including correspondence, reports, drafts, memos, and emails.
Restaurant Manager
Subway & Papparoti Café
09.2013 - 09.2014
Double check procedures necessary to open and close the restaurant.
Performed daily food safety and temperature checklists to ensure consistent product quality.
Reconciled cash registers and documented information on the daily control sheet.
Performed customer satisfaction walks periodically.
Reviewed and deployed staff in proper positions based on deployment chart assigned by the general manager.
Insured employees adhered to the company's uniform standards.
Monitored staff and provided them with daily performance feedback.
Supervisor
Subway & Papparoti Café
10.2012 - 09.2013
Record daily sales and do weekly inventory.
Deposit the daily cash collection.
Prepares food neatly, according to formula, and in a timely manner.
Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Always clean as you go.
Demonstrates a complete understanding of menu items and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests.
Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
Perform FIFO (Firs In First Out) when arranging and preparing the products.
Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests.