CAREME MANKAH
ABU DHABI
Summary
Attentive Waitress known for highly productive and efficient task completion. Specialize in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.
Overview
7
7
years of professional experience
Work History
Waitress
Petal Specifically C
Abu Dhabi
03.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Set up tables in between patrons to reduce wait times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed basic math calculations when computing bills for customers' meals.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served 60+ costumers per shift with effective and polite service
- Utilized effective communication skills to relay customer orders accurately to kitchen staff.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
Waitress
The Bench Cafe L.I.C
Al Raha Beach, Abu Dhabi
01.2022 - 02.2024
- Welcomed guests and guided them to their tables with a friendly demeanor.
- Collaborated with team members to optimize workflow and service efficiency during busy hours.
- Monitored customer needs and provided attentive service throughout their visit.
- Handled cash and card payments accurately, ensuring proper transaction processing.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Ensured compliance with health and safety regulations to maintain a safe dining environment.
- Engaged with guests to create a welcoming atmosphere and encourage return visits.
Waitress/Cashier
Dreamland Restaurant
Bamenda
05.2019 - 12.2022
- Welcomed guests and assisted them in choosing menu items based on preferences.
- Processed customer payments efficiently using POS system to streamline transactions.
- Provided recommendations on food and beverage pairings to enhance guest experience.
- Resolved customer issues with professionalism to maintain a positive dining environment.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Higher National Diplomat - Health And Wellness
Florence Nightingale Higher Institute Of Health And Biomedical Science
Bamenda, Cameroon12-2023
CEGET College
DoualaOrdinary Level Certificate -
G.H. S Bafut
BamendaSkills
- Menu knowledge
- POS system
- Cash handling
- Sanitation compliance
- Team collaboration
- Order entry
- Feedback resolution
- Effective communication
- Handling complaints
- Menu memorization
- Table setting
- Active listening
- Beverage service
Languages
- French
- English
Timeline
Waitress
Petal Specifically C
03.2024 - Current
Waitress
The Bench Cafe L.I.C
01.2022 - 02.2024
Waitress/Cashier
Dreamland Restaurant
05.2019 - 12.2022
Higher National Diplomat - Health And Wellness
Florence Nightingale Higher Institute Of Health And Biomedical Science
CEGET College
Ordinary Level Certificate -
G.H. S Bafut