Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARINA EL RKAIBY

Dubai,DU

Summary

Proven leader in sales and customer service, adept at strategic planning and relationship selling. At Manitowoc Crane Group, I spearheaded initiatives that significantly expanded market share and nurtured key client relationships, enhancing account management. My expertise in sales leadership and training has consistently driven business growth and team development.

Overview

25
25
years of professional experience

Work History

Regional Sales Manager

Manitowoc Crane Group ME FZE
03.2021 - Current
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.

Sales and Marketing Coordinator

Manitowoc Crane Group
09.2019 - 03.2021
  • Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
  • Aligned sales goals with overarching business objectives by collaborating closely with senior leadership on strategy development.
  • Boosted sales revenue by developing and implementing targeted marketing campaigns.
  • Implemented a CRM system that streamlined the tracking of leads, deals, and customer interactions for the entire sales team.
  • Collaborated with cross-functional teams on product launches, ensuring successful rollouts and strong initial sales performance.

Senior Sales Administrator

Manitowoc Crane Group
07.2008 - 09.2019
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, marketing, and operations teams.
  • Collaborated with marketing to develop targeted campaigns that generated high-quality leads for the sales team to pursue successfully.
  • Organized successful trade shows and industry events that showcased products effectively to potential customers while boosting brand awareness in key markets.
  • Reduced order processing times by optimizing internal workflows and leveraging innovative technology solutions.
  • Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
  • Expedited resolution of client issues by collaborating closely with various departments involved in addressing specific concerns.
  • Implemented CRM system improvements that led to more accurate data tracking and better visibility into the sales pipeline.

Counter Manager

The Estee Lauder Companies
05.2006 - 07.2008
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Achieved sales goals through effective communication and demonstration of products.

Head Nurse

Hospital Hotel Dieu De France
07.1999 - 11.2005
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Led multidisciplinary team meetings to review patient progress, adjust care plans as needed, and ensure optimal collaboration among healthcare providers.
  • Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.
  • Reduced medical errors with thorough documentation and adherence to strict safety standards.
  • Implemented innovative techniques to enhance wound healing and reduce recovery time for surgical patients.
  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Mentored junior staff members, fostering professional growth and development within the team.

Community Health Nurse

St Joseph University Health Care Unit
03.2000 - 06.2003
  • Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
  • Participated in community outreach events promoting public health resources and services available to local residents.
  • Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
  • Collaborated with other health-focused organizations and agencies to promote community health.
  • Managed immunization clinics, ensuring timely administration of vaccinations and reducing the spread of communicable diseases.

Education

Bachelor of Science - Nursing Science

St Joseph University
Beirut - Lebanon
06.1999

High School Diploma -

Ecole Des Soeurs Du Rosaire
Jbeil- Lebanon
06.1996

Skills

  • Sales Leadership
  • Customer Service
  • Strategic Planning
  • Business development and planning
  • Deal Closing
  • Relationship selling
  • Training and mentoring
  • Account Management

Timeline

Regional Sales Manager

Manitowoc Crane Group ME FZE
03.2021 - Current

Sales and Marketing Coordinator

Manitowoc Crane Group
09.2019 - 03.2021

Senior Sales Administrator

Manitowoc Crane Group
07.2008 - 09.2019

Counter Manager

The Estee Lauder Companies
05.2006 - 07.2008

Community Health Nurse

St Joseph University Health Care Unit
03.2000 - 06.2003

Head Nurse

Hospital Hotel Dieu De France
07.1999 - 11.2005

Bachelor of Science - Nursing Science

St Joseph University

High School Diploma -

Ecole Des Soeurs Du Rosaire

Similar Profiles

CREATE PROFILE
CARINA EL RKAIBY