Dynamic and results-driven professional with a strong foundation in communication skills, team building, and strategic planning. Demonstrates exceptional leadership and expertise in inventory management, marketing, accounting, and quality assurance. Committed to leveraging these competencies to drive organisational success and achieve long-term career growth.
• Manage weekly staff schedules, weekly off and time off requests.
• Ensure the daily sales, production goals are met.
• Count cash at the end of the shift and manage bank deposits.
• Train and motivate new joiners.
• Monitoring Staff Performance.
• Ensuring Customer Satisfaction.
• Ensure industry rules and regulation are followed.
• Resolve conflicts between employees.
• Handle customer complaints.
• Monitoring of fuel level thru ATG to avoid dry run of the fuel tanks.
• Sending daily sales and weekly updates to area managers.
• Gather proper documentation as per IMS standards and preparation for internal or external audits.
• Responsible for preparation and justification of any type of inventories.
• Log maintenance activities to MCM system.
• Entering vendors invoices as daily basis using SAP System.
-BASIC FIRE FIGHTING TRAINING (01 OCT 2012)
-BASIC ARABIC LANGUAGE TRAINING PROGRAM (21 APRIL 2013)
-MANAGING CUSTOMER SERVICE (26 NOV 2013)
-ZOOM SITE CONTROL TRAINING WORKSHOP IN 2014
-100 PERCENT MISTERY SHOPPER CERTIFICATE XTI SHELL
-BASIC SUPERVISORY SKILLS TRAINING PROGRAM
-MASAR RELEASE 2 END USER TRAINING FOR RETAIL SAP SYSTEM.